76% of employees would recommend working at Urban Sports Club to a friend and 48% have a positive outlook for the business. There were terrible amounts of spaves available and such little information. Getting started Who are we? We are sorry to hear you are unhappy with our service. Dein Mitarbeiter freut sich über die Möglichkeit, kostenlos Sport zu treiben und lebt dadurch gesünder. Laut einer Studie von Urban Sports Club und YouGov geben 68 % der Befragten an, dass flexible Arbeitszeiten und eine Unternehmenskultur mit Fokus auf eine ausgeglichene Work-Life-Balance für sie ausschlaggebend sind. However, I received an email stating I could start training again from June 5th with no specific time mentioned. This rating has decreased by -7% over the last 12 months. Discover more than 50 activities. I have the L plan, which includes a monthly massage. M membership: As many check-ins as you like on-site + 8 online-live classes per calendar month. We presented our partnership with Urban Sports Club within this at our last company-wide meeting in 2020, just before Christmas. We are sorry to see you unhappy!We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Mit der Kostenübernahme durch den Chef wird dem Arbeitnehmer eine große Hürde genommen, ein Fitnessstudio zu besuchen. :) Please comment your ticket number so that we can have a look. The City of Pointe-Claire has many summer jobs, both full-time and part-time. I usually prefer to go to the gym and then swimming. It depends on which membership you pick when signing up. Anyone can write a Trustpilot review. Métis Local #59 – Big River Pahkisimon Nuyeʔáh Library System – La Ronge Stewart Valley Early Learning Centre – Stewart Valley Yukon TerritoryVillage of Teslin – Teslin Yukon University – Whitehorse The Victoria Faulkner Women’s Centre – Whitehorse Little Critters Daycare – Dawson City. How have you integrated and presented the Urban Sports Club corporate offer to your team? You will not receive a reply. We are sorry you are unhappy with our response time. It is almost impossible for me to play beach volleyball in the winter because USC members have to book courts on location on the day, when in practice those slots are long gone. Please select your contact reason carefully as this will help your request to be solved faster. We enable our members to pursue an active and healthy lifestyle. :) Have a lovely day. With just a few taps, you can access over 50 sports and wellness offers anywhere in Europe – or take part in online classes from the comfort of your own home. – A medical examination is carried out (if necessary). Urban Sports Club | 20 259 abonnés sur LinkedIn. You can refer any company that you think could benefit from Urban Sports Club. Headquartered in Berlin and with 6 additional European offices . This is confusing. Then what is the point?It led to some confusion and bad looks from the staff at the climbing gym when I asked puzzlingly why it might not work and I were feeling like the staff were immediately trying to treat me as a complaining "Karen". The fresh funds will be used to increase awareness of Urban Sports Club and health/fitness through advertising on the Group's TV and online . |. Juli 2020 hatten wir u.a. – References, degrees/diplomas, and police records are checked. Urban Sports Club allows our employees to stay fit and healthy not only physically but also mentally whenever and wherever they want, especially under the current circumstances. Because they have shown zero service to both their customers and partners so far, Hey Mike, thank you for your review. Das ist mehr als mehr Geld. Il facilite l'identification de l'entreprise auprès des organismes publics et de ses partenaires d'affaires. Hello Zali, thank you for your review. Sports and wellness the way you love it. A couple of months ago, I contacted customer service to check with them whether my plan and included credits were tied to the calendar month or the billing month (which started on the fourth of each month). Überschreitung der Freigrenze gemäß EStG ist mit Belonio nicht möglich und sichert euch und euer Unternehmen vor Rückforderungen des Finanzamt ab. After misplacing my phone during a gym visit with my girlfriend, I had to use her device to access my account. Their service has generally been a 5-star experience for me and I've even recommended it to friends. 30min before the training. Whether you want to build your yoga practice in your hometown, attend a ballet course in the French capital, or surf the Atlantic - it's all within reach with just one membership! I went to the class and their partners are also no longer to check participants in. I hope the above constructive feedback is taken into account and Urban Sports is able to make the necessary changes and continue to offer the otherwise great service that they offer! Wir achten dabei auf die rechtlichen Rahmenbedingungen und natürlich die vorhandenen Freigrenzen. Your team from Urban Sports Club. Mit der Kostenübernahme durch den Chef wird dem Arbeitnehmer eine große Hürde genommen, ein Fitnessstudio zu besuchen. Therefore, I am eagerly awaiting a response from their support team. 1825 Notre-Dame West, Montreal QC, H3J 2Y4, Canada Phone : 514 932-0800 :) Keep it up! Best wishes,your team from Urban Sports Club. Im Rahmen der betrieblichen Gesundheitsvorsorge können Arbeitgeber Kosten zur Erhaltung, Wiederherstellung oder Verbesserung der Gesundheit ihrer Arbeitnehmer bis zu einem Freibetrag von 600 EUR jährlich (, ) steuer- und sozialversicherungsfrei erstatten. We also ensure all reviews are published without moderation. I understand that it is not great for the sport location and the other members not to show up, but then let the no-show cost 5 EUR and no-show could also include cancelling later than e.g. All of a sudden, I can't do multiple check-ins in 1 day as a M member. Hierunter fallen z. Revenue: Unknown / Non-Applicable. Here are 8 tips for writing great reviews. They’ve experienced health problems and psychological side effects as a result of the corona pandemic. It is ludicrous that you can a) only log in with one device and b) that they only mention this when they block you. Stay flexible with online classes. Sportmöglichkeiten: 3.409 Standorte in 56 Städten. Urban Sports Club is the largest and most flexible flat-rate sports offer with over 50 types of sports and over 10000 partner venues across Europe. When I checked again on Sunday on my Iphone I immediately got a message saying my account was blocked, because I logged in yesterday with a different device. All rights reserved. You are of course unable to mail them directly and put their partners on CC, so you have to fill in the contact form on their site. 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Something went wrong while submitting the form. Elena Francesconi, Team Lead Customer Success, shares what this support looks like: “Our team is responsible for actively supporting our corporate clients. In her articles she combines her affection for language and communication with her great interest in employee retention and the promotion of occupational health benefits. Now I am charged 13e by USC as a No Show Penalty, because I didn't log in with the app THAT THEY BLOCKED!!! Die Urban Sports Club-App Reservierung, Check-in und Limits Technische Fragen Mitgliedschaft wechseln, pausieren oder kündigen Live (Online) Kurse Unsere Partnerstandorte Rabatte und Geschenkgutscheine Massage pro Monat. Wie ist der Zahlungsrhythmus bei Firmenkunden und was muss ich bei der Anmeldung beachten? Within this program you can only refer companies with at least five employees. Hello Camille, thank you for your review. Kurzum: ihm geht’s gut, er ist gesund, leistungsfähig und motiviert. L'application Urban Sports Club Réservations, limites de check-in Questions techniques Changer, mettre en pause ou résilier mon abonnement Cours en ligne live Salles Partenaires Rabais et cartes cadeaux Search for related information by keyword: Accessibility for persons with disabilities. Today we are excited to announce that Moritz Kreppel, co-founder and CEO of Urban Sports Club, will be joining this year's Summit for a fireside chat about his entrepreneurial journey and to talk about how Urban Sports Club pivoted its business during the COVID-19 pandemic. I can only reiterate what others have said about the customer service. Headquartered in Berlin and with 8 additional European offices, the team at USC is . Your Team from Urban Sports Club. Urban Sports Club's employee benefit fits any company size written by Cristina Krenzer 23/02/2021 Germany's Lockdown has been extended until March 7th 2021. It is disheartening to see how this situation was handled in a rather robotic manner, with no human insight or empathy.For a club I've been part of for over a year without any changes in my device usage, this experience was highly disappointing. massages are hard to book (again, in Berlin) so I don't use this functionality. Your resume will be kept for one year. What if I cannot check in due to exceeded check-in limits? The City of Pointe-Claire is always looking for candidates to fill manual labour (blue collar) jobs. And I am more active now while having fun. Members can use it to work out in the immediate vicinity of their workplace, their apartment, or at home and put together their own individual training plan from over 50 types of sport. Hey Killian,Many thanks for your review and your comments. Founded in 2013 in Berlin, the FinTech startup currently offers its service in 25 countries and has around 1,500 employees working for N26. I was blocked on June 4th at 18:03, and logically, I expected to regain access on June 5th at the same time. For many, this means continued home office, reduced social contacts, short-work hours and a balancing act between family and career. Updated Follow From December 1st, certain activities, like wellness (sauna and massages), EMS, Cryotherapy, and check-ins with selected venues have a check-in limit depending on your membership type. If there is interest in cooperation, our Partner Management Team will gladly get back to them! You can refer a decision maker or a person who is responsible for procuring corporate benefits for the company. Read 1 more review about Urban Sports Club, https://urbansports.zendesk.com/hc/de/requests/new. We are happy to hear that you are enjoying your membership and also taking advantage of being able to book your workouts whenever you want to do them. However, I do not like the "newly" introduced rule about paying 5 EUR / 13 EUR for late cancellation / no-show. Brazeau County - Drayton Valley. I truly hope that this issue can be resolved quickly, and that the Urban Sports Club can reassess its system to better serve its loyal members. For instance, if a member has been with Urban Sports Club for a significant amount of time with no history of abuse (such as myself), the system could send an email warning before blocking access. Wir begleiten dich gerne bei der Entscheidungsfindung. Hierunter fallen z. Mit einem steuerfreien Sachbezug, z. And thank you for your loyalty. But most of the options seem to be yoga classes or bootcamps. Maximale Besuche: unbegrenzt (bis auf die Limitierungen der einzelnen Partnerangebote) Zusätzliche Leistungen: 8x EMS und 2x 30-min. B. spezielle Rückenkurse oder Yogakurse. Access our on‑line application to create your profile and sign up at any time. © 2023 Ville de Pointe-Claire. habe einen wunderbaren Tag Dein Team vom Urban Sports Club. For now, I look forward to hearing back from Urban Sports Club, hoping they will right this wrong and continue to be a service I can wholeheartedly recommend. Choose a membership. My recent experience with Urban Sports Club was less than satisfactory due to an unexpected issue I encountered with their application. Undeniably, COVID-19 has changed every aspect of our professional and daily life. For what you pay, it can definitely be worth it. We are also sending out reminders one day before the booked course takes place.We will definitely keep your feedback in mind as we continue to make improvements to our operations and processes.Best wishes,Your team from Urban Sports Club, I have been a member for over 8 years now. © 2019 -2023 Belonio GmbH – alle Rechte vorbehalten. So I basically lost an entire month’s credit for a massage (which is a good chunk of the L package monthly price) even after I specifically asked CS for information about this. But I used the Instant Book function and received a confirmation email about the start time for the class from Urban Sport directly - no wonder I am confused!Customer service was not helpful and just blamed me even though this is a design and communication flaw on their part. A normal gym membership would help me save costs rather than paying for USC.Really hoped it wasn't this way. :) We are constantly working on boradening our sports offer. – L’Étang-du-Nord La Passe-R-Elle des Hautes-Laurentides – Mont-Laurier Solutions Distributions I.M. With the L membership, you have 4 Plus check-ins per calendar month included, with an XL membership, you have 8 Plus check-ins included in our offer. Ganz nebenbei spart er viel Geld, da der Zuschuss zum Studio nicht zum steuerpflichtigen Arbeitslohn gerechnet wird und somit steuerfrei bleibt. Create the perfect work-life balance. We use dedicated people and clever technology to safeguard our platform. There will be occasions when a referred company will meet all the requirements, but Urban Sports Club will still be unable to welcome that company onboard as a customer, for other reasons. Mit einem steuerfreien Sachbezug, z. Furthermore collaboration is key at N26 and Urban Sports Club helps us maintain a healthy and winning team culture. The referred company enters into a cooperation agreement with Urban Sports Club within the following six months after submitting the referral and providing the referral code. Hierbei sind allerdings nur spezielle Angebote des Arbeitgebers zur betrieblichen Gesundheitsförderung gemäß §§ 20 und 20a SGB V steuerfrei. Fill out the firm below and weâll send you your personal referral code.Â, Convince your company and share your code with them, which theyâll need to enter during the registration process.Â, Make sure you are not the person signing the contract.Â. Os membros do Club podem escolher entre mais de 50 tipos de desportos (desde fitness, natação, yoga ou escalada, a desportos de equipa e muito mais) em mais de 10.000 parceiros na Alemanha,. So können PRO- und BUSINESS-Mitglieder nur einmal pro Tag einchecken und im BUSINESS-Tarif können Check-ins nur innerhalb Deutschlands durchgeführt werden. Thank you so much for sharing your insights! Summer jobs are posted for a limited time (January to March). Updated Follow Some companies require Urban Sports Club to check with your employer before approving the membership. S membership: Maximum of 4 live (online) or on-site check-ins per membership month, regardless of which partner you check in at. Who can view this page? © 2023 Trustpilot A/S. And for us, sports are an essential part of this. Despite the fact that sports clubs are currently closed, I generally believe that sports is a great metaphor to describe our working life – every individual contributes to the achievement of our goals, so we can create a winning culture together. Here are the most common situations that you may encounter: What if I forget my mobile phone or my phone is not working? The platform is very easy to use, and the customer service team is helpful and friendly. Ulrike 2 years ago Updated Follow Urban Sports Club is the biggest, the most flexible and most varied sports membership in Europe. Nachhaltig und transparent. It is recommended if you want to do multiple sport activities and if you are new in a place and want to know which type of sport to do. Downsides are the fact that check ins and plus check ins don't reset on the same day. We expect a similar seamless experience from our benefit partners such as Urban Sports Club to provide our employees a great experience. For many, this means continued home office, reduced social contacts, short-work hours and a balancing act between family and career. -12.00 -0.61%. Meine Mitgliedschaft Nummer lautet 854157040. Industry: Beauty & Wellness. Outdoor, on-site or via live class. Urban Sports Club propose un abonnement sportif flexible et diversifié. Hello Daniele, thank you so much for your review. Urban Sports Club's identity ignited from a solid commitment to building strong relationships with our community, to inspiring people to discover a personalized approach to an active, healthy life. In case you'd like to give us a little more detailed feedback about the partner feel free to reach out via the contact form https://urbansports.zendesk.com/hc/de/requests/newHave a lovely day Your Team from Urban Sports Club. June 30, 2021. Why is Urban Sports Club particularly well-suited to the size of your company? Jobs are offered in the following departments: Access our online application to create your profile, view job offers and sign up for career alerts. Urban Sports Club | 20.259 follower su LinkedIn. To ensure that the number of visitors in the studios and in the course rooms remains appropriate, the partners often decide to reduce the visit limits or only allow access for those with a higher membership plan.We will definitely keep your feedback in mind as we continue to make improvements to our operations and processes.Have a wonderful weekendYour Team from Urban Sports Club. Have an amazing day! Working remotely was certainly a challenge for many at first. Date of experience: 17 May 2023 Reply from Urban Sports Club 4 days ago If you'd like us to have a look feel free to share your case number and we'll take care of it. Easy to use app, convenient, good choice for fitness but very limited choice/ no offer for skill sports e.g. How are you keeping your teams healthy and strengthening team spirit? The sport centers are well described with the main activities that are stated within the application. L'objectif est de motiver les gens à mener une vie saine et à adopter un style de vie actif. I would like an assurance that this won't happen in the future, as situations like these do not reflect the level of service expected from a renowned organization like Urban Sports Club.In conclusion, despite this disappointing incident, I must acknowledge that I greatly appreciate the diversity and convenience that Urban Sports Club offers. Nora Koestler (TIER): Particularly in times of home office and closed sports facilities, many employees need physical exercise to balance the mental impact of working from home. They can choose from over 50 sports and over 12,000 partner locations in six countries, Germany, France, Spain, Italy, Belgium and Portugal, and check in for sports via smartphone app. All rights reserved, attention to occupational health and safety, preferential access to the City’s sports and cultural activities, jobs in varied fields and a diversified summer jobs program, Administrative Services (finance, human resources and information technologies), Leisure (day camps and park activites program), Community development and Aid for Seniors, Public Works (roads, parks and horticulture, environment). Privacy, [contact-form-7 id=”2197″ title=”Contact form”], Health at work – Interview with DearEmployee, MatchManao: The Perfect Match for Corporate Sports, Assure Consulting – well consulted with sport, Employees with soul – company sports and soulbottles, 5 Ways Companies Can Support Employee Mental Health, Team building: How group sports and activities boost company culture, Meet the Urban Rainbow Club: Urban Sports Group’s LGBTQIA+ community. B. digitale Gutscheine) insgesamt die 50 Euro nicht überschreiten dürfen. We're as ambitious as athletes, flexible in our . In January, TIER recorded approximately 470 employees and has been providing them with the Urban Sports Club corporate offer since December 2020. Disappointing customer service when something goes wrong. B. einem Mitarbeiter monatlich 50 Euro mehr Arbeitslohn auszahlen möchtest, kostet dich das als Arbeitgeber samt Steuer- und Sozialversicherungsabgaben rund 100 Euro. Kündigungsfrist: 1 Monat. Ability to speak French and English, and to write in French, great availability required (days, evenings, nights, weekends). The check in process should work 100% of the time so we can actually access what we are paying for. @2023 - Urban Sports GmbH Hi there,Thank you for your message!We are happy to hear you find our app easy to use. Customer service is impossible to reach, I got an e-mail saying it will take up to 14 business days for them to reply to my request and over the phone you can reach them only from 10am to 12pm. In the partner's profile on our website or in your booking overview you can find the cancellation conditions that are valid for the respective activity. Urban Sports Club has always been a crucial part of our benefits offering at N26. Maybe they need to hire more costumer service people then instead of only replying to people on Trustpilot. The offer for corporate customers includes training in the studio, outdoors and live online courses. Urban Sports Club | LinkedIn Urban Sports Club | 17,200 followers on LinkedIn. We are happy to hear you recommend the app! Nora Koestler (TIER): In the fourth quarter of 2020, we presented our new internal focus on “Body & Mind,” – a guide for our employees to stay fit and healthy long-term. Urban Sports Club is a flexible sports and wellness flat rate. If an Urban Sports Club member cancels before the deadline, they will move from "Bookings" to "Cancellations" in your event in FitogramPro. Jasper Place Child and Family Resource Centre - Edmonton. Their site and app have never been particularly user friendly and their customer service is atrocious. We would like to take your criticism as an opportunity to apologize for any inconvenience caused and to review and optimize these. Fun group workouts with your team. For Urban Sports Club members, the system takes the cancellation period from your FitogramPro settings. Spread the word! People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. :) Have an amazing day Your Team from Urban Sports Club, I think you have a bad customer service since 19 January I’ve been trying to reach you, I called you, sent the website form, have been sending emails and so far you haven’t helped me to solve out a mistake of your app ( double check-in) (Ich möchte den doppelten Check in meiner Urbansport-App vom 18.01.2023 löschen. It opens up a lot of opportunities to experiment with sports that you may not otherwise have tried.However, based on how they treated their partners during the pandemic, many of said partners decided to cut ties with Urban Sports Club. More questions? This is not the first time they have made me jump through hoops for a mistake they made. 2 reviews ES 6 days ago Easy and very convenient! Urban Sports Club has an overall rating of 3.8 out of 5, based on over 84 reviews left anonymously by employees. Über den Sachbezug mit Job50 und unsere Kooperationen mit starken Partnern wie dem URBAN SPORTS CLUB wickeln wir den Arbeitgeberzuschuss Fitnessstudio für dich völlig unkompliziert ab. What impact does Urban Sports Club’s offer have on the satisfaction of your employees? :) https://urbansports.zendesk.com/hc/de/requests/new Have a lovely day Your Team from Urban Sports Club. Die meisten Fitnessstudios weisen solche Präventionsmaßnahmen üblicherweise nicht gesondert aus, so dass wir dir empfehlen zur Kostenübernahme von Fitnessstudios den steuerfreien Sachbezug von 50 Euro zu wählen. Despite having been a loyal member for over a year, and this being the first time I've used another device for login, the app abruptly blocked my access for 24 hours. Verification can help ensure real people write reviews about real companies. Hello Olivia, Thank you for your Feedback! At the moment, only as users, we have to pay a fee but we can not even have a double training one day if there was a last minute cancellation.Last Friday, for example I waited for like 10 minutes for my class, but the teacher never showed up and I had a flight later which did not allow me to train that day. Was sind die Vorteile der Firmenkonditionen? Oops! Have a lovely day Your Team from Urban Sports Club. Have a beautiful day Your team from Urban Sports Club. This was disconcerting, as I understand that the service allows the use of alternate devices once per month.The real frustration began when we tried to rectify this issue. Diana Styles (N26): At N26, we believe that your bank should be as mobile and flexible as you. | Urban Sports Club propose un abonnement sportif flexible. Hallo Margaux, thank you for your review! With the help of Urban Sports Club, companies can empower their employees to lead healthier and more active lifestyles. Our survey with forsa showed that many employees are struggling. Cristina is responsible for our B2B blog since spring 2020. I hope that this experience was merely a one-off hiccup, and that their handling of the situation could potentially change my current perspective.But for the time being, considering the inconvenience and lack of responsiveness, I feel compelled to rate my current experience as 1 star. From: Employment and Social Development Canada, Alberta I would just like a bit more of options, more diverse activities to go.
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