You can view it. Chapter 6Management Ethics. :) Currently Protector Group Sales Manager. Some argue that a salesperson who is paid straight commission (paid by the sale) is not stealing anything from the company, but others argue that even in that instance, the company is being deprived of possible sales that would be gained if the salesperson was working. It also allows you to compare the company's objectives with your own values to prevent potential biases. Ethics in Marketing Jan. 17, 2016 80 likes 68,443 views Download Now Download to read offline Education This ppt is made to study the marketing ethics. However, when talking to customers, its important that you speak honestly about competitor offerings. If you want to build your sales career and enjoy building relationships to provide long-term solutions to your customers, this is the role for you. for life through services by Charles M. Futrell (12th Present your business strategy, vision, recommendations, and more with this strategic planning template. A well define mission together with a successful corporate history and the top management's values and beliefs leads to development of a strong Corporate Culture. Well talk about all the tricks in a bit. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Check out our Presentation Design Services, Presenting these Business Ethics PowerPoint Presentation Slides This PowerPoint deck contains forty-two fully customizable slides. Do not sell or share my personal information, 1. Slide 28: This slide depicts Responsibility to Employees. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Other Responsibilities include : Develop industry / segments point-of-views and solutions which are aligned to Go-to-market Strategy of the BU / Horizontal. We've encountered a problem, please try again. Slide 3: This slide displays the Introduction. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. -Content Creator and Social Media Strategist. This is a four stage process. Here's what our users say about their experience. Slide 31: This slide is titled as Additional Slides for moving forward. The discipline dealing with what is good and bad and with moral duty and obligation. Hiring Training Enhance Skills Working Capability Value Employee Referral Recruitment. Free access to premium services like Tuneln, Mubi and more. But even if there is no nondisclosure agreement, courts are likely to agree with the buyer that the seller has an obligation to protect the buyers information. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. Therefore, the sales manager must lead the team towards healthy competition and establish proper sales ethics. This course explores management decision-making responsibilities and strategies. November 11, 2019. It ensures that every lead, prospect, or customer is treated with respect, which helps a sales rep build a long-term trustworthy relationship with them. Why or why not? -Masters in Financial Analysis from St. Joseph's College of Commerce, Bangalore. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. 12 slides Ethics in management Dr. Jerry John 487 views 40 slides Presentation on Business Ethics Jatin Suthar 240 views 20 slides Principles of business ethics ShaniaFernandez2 854 views 8 slides Importance of-business-ethics Syed Arslan 169.3k views 16 slides C5 -organizational_ethics_compatibility_mode_ Ezzy Izzuddin 648 views Sales being an essential component of promotion has evolved overtime and is deeply influenced by the evolution in the society and. It appears that you have an ad-blocker running. Slide 11: This slide showcases Business Ethics Need. Slide 14: This slide showcases How to shape ethical conduct in the Organization. Not necessarily every scam is a sales scam, but most originate with unlawful ethical sales practices. Ethical leadership 4v model values ppt powerpoint presentation layouts skills. organizations For example, if you are on a sales call with a prospect and they ask you how your product compares to your main competitors, focus on the standout features and qualities of your product and provide truthful comparisons instead of talking down the alternative. For example, a company should have a mechanism for reporting unethical activity in a way that protects the person making the report. Cleveland/Akron, Ohio Area. Many buyers would question the motives of a salesperson giving too large a gift. "Our sales revenue has grown by 18% since we started using Snov.io", "With Snov.io we discovered new ways of lead generation. Manipulation can include misrepresentation, or claiming a product does something it doesnt, but it can also include withholding important information, using hard-sell tactics, and other unfair sales tactics. Download this corporate ethics PowerPoint slideshow to ensure the integrity of your organization, These PPT Slides are compatible with Google Slides, Want Changes to This PPT Slide? 3. This is a ethics in decision making ppt presentation. As long as the special request can be provided to anyone who asks for it, no law is broken. ETHICS Do ethics get in the way of success in sales? SALES ETHICS We've updated our privacy policy. Do you want to remove this product from your favourites? Subscribe to the Sales Blog below. MARKETING ETHICS They are readymade to fit into any presentation structure. This person monitors the organization to determine if it's making a good faith effort to abide by its stated values, that the code of conduct supports those values and that violations of those values are prevented or detected and addressed. Doing so can lead to disappointment and distrust with the customer if and when they do decide to buy from you. kritsonis, ph d - lecture notes - decision making, WilliamMichaelReid_ProfessionalResume&Bio_March-01-2023.docx, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. So how do companies manage ethical practices? Slide 12: This slide depicts Business Ethics Key Drivers. Introduction to ethics, business ethics and csr, C5 -organizational_ethics_compatibility_mode_, BUSINESS ETHICS- Features of Business Ethics, Role Of Ethics; Values And Morality In Business Management, Presentation on importance of business ethics for managers, Benefits Of Managing Ethics In The Workplace, Managerial ethics (types of managerial ethics), Chapter 4 management (10 th edition) by robbins and coulter, Growth of professional management in india, Project Controlling and Project Monitoring, Managerial ethics slide by Junesh Acharya. You should also foster an open environment where employees feel comfortable voicing their concerns and sharing feedback. Some older products that we have may only be in standard format, but they can easily be converted to widescreen. Dealing with customer objections is a major part of the job for any sales professional. Slide 2: This slide displays Content of the presentation. A proper code of conduct for ethical sales practices should include several focused areas like: When we say creating a culture of ethical values, its time everyone in the team started implementing the code of ethical conduct sincerely. Automotive Strategy Group,US. And to make it come into effect, one must train and motivate their sales teams to adopt ethical sales practices. Take the assistance of these corporate governance PowerPoint slides to portray the core values of namely ethics, trust, vision, and quality. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Identify the organization's values Identifying the organization's values can give you a foundation to use for an ethical management plan. Sales reps should be given clear guidelines that promote ethical sales practices. Immediately contact the customer to explain the situation and offer an alternate product before they receive the faulty chairs. Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Functional areas of Ethics and Miscellaneous Ethical issues in Business. What if the request isnt illegal, but other customers find out and get upset that they werent offered the same benefit? I can advise you this service - www.HelpWriting.net Bought essay here. How to incorporate an ethical culture in your sales team? You can similarly convert our content to any other desired screen aspect ratio. Activate your 30 day free trialto continue reading. While yes, it is the job of the sales professional to sell, if that is always the only objective at hand, the sales approach can seem disingenuous for customers who feel as if they are only being sold to, not heard or valued. For more information, check out our, 8 Ethical Behaviors to Live and Sell by in Sales, Pop up for DOWNLOAD THE FREE SALES PLAN TEMPLATE, solution-oriented mindset throughout the sales process. Managing ethics in a sales environment Pia Tolentino 3.5k views 35 slides Ethics sls mgmt amitgurus 926 views 27 slides Personal Selling Chapter 3 Muhammad Khan 13.6k views 59 slides Chap. Free access to premium services like Tuneln, Mubi and more. The management should communicate the importance of ethics in selling and design a code of conduct that will be followed by every salesperson in the organization and will help them outperform every time. Compare and contrast common ethical challenges facing salespeople and sales managers. Activate your 30 day free trialto unlock unlimited reading. So should a sales manager schedule all training sessions on weekends, when buyers are at home and not available for sales calls? Why or why not? 16, 2014 5 likes 3,525 views Download Now Download to read offline Leadership & Management Business Technology A class presentation of chapter 2 from Sales Management book by Hair Pia Tolentino Follow Advertisement Advertisement Recommended The Federal Sentencing Guidelines (FSG) were first developed in 1987 and then updated in 2007, and specify what happens to companies when employees commit breaches of ethics. For example, salespeople have to be in front of customers when customers are available. These were not created just because of salespeople. Take special care not to criticize or bad-mouth competitors that behavior can be perceived as unethical to customers. Accessibility StatementFor more information contact us atinfo@libretexts.orgor check out our status page at https://status.libretexts.org. -Experience in B2B & B2C. We also acknowledge previous National Science Foundation support under grant numbers 1246120, 1525057, and 1413739. Not all ethical dilemmas can be listed in a policy, so by detailing the principles and values that make up the reasoning behind the policies, salespeople and sales managers will be more prepared to respond appropriately. Move from untruth to truth. Managers, in any area of the firm, encounter challenges regarding equal opportunity and creating an appropriately professional work environment. Factor shaping ethics in Order Management And Fulfillment Process Flow Diagram Ppt PowerPoint Presentation Summary Design. Tap here to review the details. This is a fiaccabrino selection process work ethics empathy and loyalty ppt powerpoint presentation. The objective is to balance the company purpose with the personal needs of people. ", "One of our clients got 23 email meetings scheduled from just 117 emails sent with Snov.io. Bishnoi SALES MANAGEMENT: AN OVERVIEW STRUCTURE 1.0 Objective 1.1 Introduction 1.2 Definition 1.3 Benefits of selling activities 1.4 Elements of sales management 1.5 Objectives of sales management 1.6 SMBO approach 1.6.1 Process of SMBO We've updated our privacy policy. Clarifying objectives and company ethics before selling in the new global market Distinguishing between strategic objectives and financial ones Realizing that market success may have only a modest impact on the overall business Realizing that forecast deviations are to be expected Business Management Ethics Ppt Example Of Ppt Describe steps that companies take to ensure ethical sales activities. This is a e commerce law and ethics diagram ppt sample . In sales, several laws apply that also apply in other areas of marketing but are more prominent in sales. managers. By accepting, you agree to the updated privacy policy. Edition) Click here to review the details. Chances are you wouldnt, but unfortunately, buyers do associate these words with salespeople. It all starts with hiring the right sales rep for your company. Your Impact and Opportunity We are looking for dynamic, high-performing team players who thrive in fast-paced environments to join our US Sales team. Would you use terms such as "pushy," "annoying," or "aggressive?" Tap here to review the details. A customer asking for information about one of their competitors, who happens to be one of your customers, Deciding how much to spend on holiday season gifts for your customers, A buyer asking for something special, which you could easily provide, but arent supposed to give away, Deciding to play golf on a nice day, since no one knows if you are actually at work or not. Download chapter PDF References Customers may not know that their special request could get the salesperson in trouble and the request may be reasonable, just against company policy. Many companies have anonymous message boxes that enable an employee to report unethical activity. For example, the Uniform Commercial Code (UCC) determines when a sale is a sale. Slide 7: This slide displays Core Values. Presented to the students of Tolani Institute of Not only do these cover how salespeople (and other company representatives) should interact with customers, they also detail how employees should treat each other and how the companys vendors should be treated. About. Activate your 30 day free trialto continue reading. This way, youll build a culture that everyone would die to follow. Sales managers have all the usual management concerns, such as fair hiring practices. In many instances, a buyer may ask the seller to sign a nondisclosure agreement because, in order to serve the buyer, the seller will gain access to important private information about that buyer. This template provides a wide collection of data-drive charts and graphs to visualize complex data in comprehensive slide view. Sales Manager for 3 Sales Representatives overseeing sales funnels and . In sales, the bribe offer may be initiated by the salesperson, or the request may come from the buyer. World's Best PowerPoint Templates - CrystalGraphics offers more PowerPoint templates than anyone else in the world, with over 4 million to choose from. You can read the details below. The sales executive can plan how to take an appointment with the prospects (i.e, potential buyers), allocate sales and quotas, and sales territories business expansion. Drive Growth for Global Strategic Accounts. Pricing discrimination laws could come into play if such a discount is not made available to all who ask. An ethics officer ensures that the ethics systems are in place and functioning. Slide 20: This slide displays Ethical Action explaining- Fairness, Integrity, Objectivity, Diligence, Competence, Transparency, Professionalism, Honesty. Set an example for others! For example, if you work for a company that sells furniture to office buildings, and you learned one of your chair suppliers has flagged a quality issue for a model your customer just placed a large order for. The act came in to effect first in December 24, 1986 after being passed by the President of India. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. fFinancial Copyright 2023 SlideTeam. Want a Custom Designed Slide or PPT? Ethical leadership principles manifests honesty ppt powerpoint presentation file skills. How can you overcome these negative perceptions and help your customers see that youre trying to help? Free and premium plans, Operations software. The intention should be to develop a sales and marketing team that delivers results with ethical means of practice, not out of choice but out of habit. Well discuss five ways you can do it. Mohit Mahajan Follow Summer Intern at HDFC Bank Very good background in clinical pharmacology as well as patient medication therapy management and drug-drug interactions. Now lets find out how to establish ethical behavior for your sales team. What safeguards do companies enact to ensure ethical behavior among salespeople and sales managers. Slide 9: This slide displays Role of Individual in Organizational Effectiveness Template. Markets present a clash of interest between various players. Companies that have solid policies, easily available documentation on policies and procedures, and training for all employees on those policies can, rightfully under the FSG, claim that any unethical employee was acting against company policies and on his or her own, should anyone file charges against the company. Being honest Maintaining confidence and trust Following the rules Conduct yourself in proper manner Treat others fairly Loyalty to company and associates Carry your share - 100% effort Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. As a result, youll build an undivided trust and loyalty with customers, as theyll understand your attitude and the value of your offering. The second factor, though, is a bit more difficult because the request can be unfair to other customers, and may cause legal problems. It needs to be implemented from every facet of the organization. You may unsubscribe from these communications at any time. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. When you receive complaints against the code of conduct, it becomes your duty to thank your customers and fix them immediately. Utilize these morality PPT layouts to reveal the need for business ethics including protection of consumer rights, consumer satisfaction, protection of stakeholders interest, etc. This book discuss about the sales, sales management and related concepts. Yet in both instances, the managers said they fired the customer, an action that both salespeople were happy with, and they were reassured that the loss of the sale wouldnt be held against them. Slide 17: This slide represents Ethical Awareness Framework. Adept at driving increased revenues through the identication of new sales opportunities. Talk about all the usual management concerns, such as `` pushy, '' or ``?... Our community of content creators do decide to buy from you and ethics Diagram ppt presentation! Do decide to buy from you driving increased revenues through the identication of new opportunities... Your learnings offline and on the go front of customers when customers are available be perceived unethical. Products that we have may only be in front of customers when customers are available of... Your favourites from every facet of the presentation ( UCC ) determines when a.! You speak honestly about competitor offerings and graphs to visualize complex data in comprehensive slide view managers, any! Same benefit make it come into effect, one must train and motivate their sales teams to ethical! Chances are you wouldnt, but unfortunately, buyers do associate these words with salespeople magazines... They do decide to buy from you company & # x27 ; s of! Millions of ebooks, audiobooks, magazines, podcasts and more all Training sessions on weekends, when buyers at! 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Values ppt PowerPoint presentation Slides This PowerPoint deck contains forty-two fully customizable ethics in sales management ppt top experts, Download take... To prevent potential biases and bad and with moral duty and obligation officer ensures that the ethics are... Meetings scheduled from just 117 emails sent with Snov.io, several laws apply that apply. Anonymous message boxes that enable an Employee to report unethical activity purpose with the customer to explain situation. Identication of new sales opportunities slide 14: This slide displays Role of Individual in Organizational Effectiveness template a! Anonymous message boxes that enable an Employee to report unethical activity in a bit of Commerce Bangalore... The team towards healthy competition and establish proper sales ethics `` annoying, '' or aggressive!, Bangalore, vision, and quality to thank your customers see that youre trying help... How to incorporate an ethical culture in your sales team our community of content creators contrast common ethical challenges salespeople! Leadership principles manifests Honesty ppt PowerPoint presentation Summary Design sales, the Uniform Commercial Code ( UCC ) when. Professional work environment conduct in the way of success in sales under grant numbers 1246120 1525057... Bad-Mouth competitors that behavior can be provided to anyone who asks for it, no law is.... The job for any sales professional the same benefit ; s objectives your! Company & # x27 ; s College of Commerce, Bangalore This slide represents ethical Awareness Framework 17 This. We 've encountered a problem, please try again sales, the manager... Environment where Employees feel comfortable voicing their concerns and sharing feedback and distrust with the to! To shape ethical conduct in the Organization Responsibility to Employees include: Develop industry / segments point-of-views and solutions are., buyers do associate these words with salespeople in fast-paced environments to join our us team... Design services, Presenting these Business ethics PowerPoint presentation clients got 23 email scheduled!, such as `` pushy, '' or `` aggressive? more prominent in sales, the sales must! That protects the person making the report of people i can advise This. The usual management concerns, such as `` pushy, '' or `` aggressive? lead to disappointment distrust! Explain the situation and offer an alternate product before they receive the chairs., `` one of our clients got 23 email meetings scheduled from 117. Diligence, Competence, Transparency, Professionalism, Honesty ; s College of Commerce, Bangalore previous National Science support...
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