I asked if they rang the bell and she said they did. Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. The warehouse is kinda near the delivery location, 30 minutes of driving. Glossary for order status Update: I have now received a shipping confirmation email. Find out when yourdirect.playstation.com order will ship, and how to track its progress. Was hoping to get it early but it looks like I wont be that lucky. You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. More info, Shipping and order support for direct.playstation.com. How long did it take to get your PSVR2 if you selected expedited shipping? The order has shipped, but the postal carrier has not scanned your package into their system yet. Ok I just got off the chat with the useless Sony representative. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. You're browsing the GameFAQs Message Boards as a guest. Create an account to follow your favorite communities and start taking part in conversations. 'Shipment' actually refers to numerous processes, which is why it can feel like it takes forever for your order to move on. Today I got an email saying theres a shipment delay. Look up your order tracking details through, On the details page, enter you mobile number next to. I was pretty impressed. 5) What is the PlayStation Plus free shipping benefit? Let everyone know about your favorite games this year! Either choice will direct you to the Your Orders page, which will give a detailed account of your previous purchases. It took Sony's website about 18 hours to say it when shipped, when I had had a text from FesEx that whole time. Most seem to have sold out within minutes. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. Once thats over, log in if you havent already, then hover over your user icon and click My Orders. Videogame sales slump further in August, but Xbox 360 is king. Like i dont want it receive air and not be home to grab it, is this fixed? Per shipper instructions, package will not be delivered until the scheduled delivery date. Instead of clicking the button in the top right to start your trial, scroll down until you see the 'Early Access' section and select 'Start Paid Membership'. Fedex confirm this morning and Sony email this evening. They would not as in WOULD NOT not could not but WOULD NOT give any ETA or any semblance of an expected time frame. Ive waited a year, I can wait another week lol. One for my Series X and another for PS5. Im a bit weary myself. Sweet. The shipment details attached to my shipping confirmation report 17 pounds. It's not on launch day, but I'm grateful to even pre-order one. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. I too needed this post. Southern Cali here as well disc version of 12/14 est date been stuck on preparing since 12/3 and nothing yet. The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. For the fedex app? UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. I was part of the first wave and no not yet. Press question mark to learn the rest of the keyboard shortcuts. Anyway, I ended up getting it earlier than my projected arrival date. Ive been looking at the direct order page for days and its always said out of stock. I'm sure there are lots of things that can make an order take longer, but this is how it went for me. We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. For a better experience, please enable JavaScript in your browser before proceeding. In right pane, right-click and select all. Sony becomes AMD's biggest customer due to PS5, Some PS1 Games published by Sony that could come. Console/game discussions, news, support, trophy/media sharing and more! Having trouble with YouTube console apps? Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. It was a little more than 1 week for mine to get labelled and 1 week and a half total for it to ship. On the playstation site it only says "preparing to ship" and it's been like that for two days now, and it already charged my card, does it mean it's a success or no? You will receive text messages when your package is on its way, out for delivery, and when it arrives. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. Due to the sheer amount of PS5's shipping, it's possible all of our PS5's have shipped. Heres why: Refunds are not available when your order is in preparing to ship status. Different events in certain areas can impact carriers. App users need to look for Purchases. Log in to the Amazon website, then look to the right of the search bar for a button labeled Returns and Orders. Just won the superbowl with the lions in year 3 franchise if i can do it why cant they not changing sig until they do 8/21/2010. Thank you for the heads up! How long did it take for your PS5 to ship? Hopefully things update today. Answer (1 of 4): The short answer is that if it hasn't shipped and delivery is tommorrow it's probably never going to be delivered. One day shipping, and it still says preparing to ship. Create an account to follow your favorite communities and start taking part in conversations. copy. Basically they say all they can see is the same info we can see. It arrived Sunday morning around 10:15am while I was at work. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Fahmida Y. Rashid. Stephen Nellis. Nothing else. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. Your feedback will help us to keep improving. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. In another reddit post, someone mentioned Fedex advanced tracking. I got an email today saying my order was delayed. The message claims that the next-gen game console will not ship. They charged me on Thursday but, still says preparing to ship. Bit worried. In the app, youll have to tap on the product listing first. My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. repta55 posted. Shipments receive updates at various points between pickup and delivery. I ordered mine on the 24th and got it on the 26th. Gaming News. Despite the console being in NJ (Im in NYC). Biting my nails. I think Sony has no idea what to do with their first party IPs? Mine shipped earlier today, and Spider-Man shipped like 2 hours later. Sony Direct - Preparing to Ship So I managed to order a ps5 through Sony direct on sept 14. On my way out the website, I saw Xbox Series X . Mine shipped Friday - wouldve probably gotten it today if they werent holding it until Thursday. -____-. The FedEx site just says 'label created'. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till. I'm skeptical. Did you also order on the recent drop, August 17th? A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. Open the GameStop website. They wont look up anything unless you specifically tell them to so one needs an idea of how they function internally need to know what questions to ask. Sons of the Forest Next Update Release Date: When Is the New Patch Coming? Visit the Walmart website. Like, when is it ever in any other status?? I also bought PS5 in this invitation lot. Can I transfer PS4 disc game applications to my PS5 Digital Edition? Once your order has shipped, you will receive an email which will include a FedEx tracking number. I hope this is my luck. the Fedex thing worked. I ordered one on the 14th as well. Shipped yesterday with a delivery date for Thursday and signature required. Oct 25, 2017. It's easy! Did you get yours? Please use your order number and email address used during the purchase. I don't seea package coming inlike others have reported. From Sony through the "luck of the draw", shipped yesterday, arriving on the 12th, Arriving onthe 12th but i need to sign for it and ill be at work, depending on when they come. You are using an out of date browser. Once processed, it will go straight to the "shipping" stage. Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. Son of a gun I just got the delayed shipment email too. Wtf is going on and has anyone else suffered this? So I managed to order a ps5 through Sony direct on sept 14. At least that was how my circumstance went. Shipping Label Created or Awaiting Carrier Pickup. They are offering a $15 coupon for the delay. Yes, mine shipped from Sony yesterday and is being held in Memphis, TN for overnight delivery to Colorado on Thursday. I ordered mine at 11/23/2019 09:10 PM PT that's what it says on the email. Went in for a PS5, came out with two Xbox X Well, says it right there. I just opened a fedex account per your suggestion. You can find the carrier on the 'order details' page when you select 'track my order'. Problem is, their reps are just plain lazy and irresponsible. Had shipping information that it is at Fedex and will be delivered on Thursday, not before. Mine has shipped and FedEx says it's going to be delivered tomorrow. And the turdball I initially got after waiting for so long claimed oh just wait for it the next day that was Monday. Create a FedEx delivery manager account and download the app, your shipment should show automatically. Mine says pre-ordered, well ship it by Thu, November 12. I'm hoping that because it says preparing to ship and not order received, that I made it through, but I was literally waiting for the deal to appear so I could buy it, and this is ridiculous. You can also use Track Status to see its shipping details. GTag:MadDogg730 PSN:lMadDogg NNID:xMadDoggx More peeps on gamefaqs need to try the indie game cyber shadow. From there, click the top option labeled Track Orders. If you experience this for more than 24 hours please reach out to the shipping courier for an update. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says "preparing for shipping" mind you it's the. But my PSN order status now says preparing to ship. Probably rolling out. I've been checking that and haven't seen anything yet. Search the top right of the page for the link and icon of your user account. Ordered mine on the 22nd. You can track your order by visiting FedEx.com You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. Hope the same for everyone else. Orders aren't shipped on Saturdays, Sundays or holidays. . Sony sent me an email about 15 minutes ago saying my console has shipped. Shipping and Carrier Delays. As far as I know, if you have the FedEx app set up, you can get a text from them saying that the shipping label is created. Community Software by Invision Power Services, Inc. 1 day later my "Preparing to ship" FINALLY updated to UPS shipping but with no tracking number and no new delivery date. Their answer was you will receive an email with the status. Give the store time to process your order. (edited). So far Sony has me satisfied. Fedex stuff usually arrives at around 2:30 to 3pm eastern for me. I pre ordered on September 25th. The one from Sony Shipped and will arrive on the 12th (I let a friend get it, which I now regret), the one I preordered from Walmart has no info but keeps saying Nov 12th. Was in the first wave from Sony Direct. Mine just shipped today from Sony Direct, around 2pm pacific, digital PS5. Now the extra controller shipped from a different location and didn't arrive until Sat. It says SIE- SONY PLAYSTATION and it's coming from Georgia for me. You may request the package to be held at a local FedEx/UPS location for pickup by calling 1.800.463.3339 (for FedEx) or 1-888-742-5877 (for UPS). Your community-run home for all things PlayStation on Reddit! You can track your order by visiting FedEx.com. 2tru4youtistru No Longer a Noob. The PlayStation 5 is still seeing incredibly high demand even after five months of its release, with the worldwide chip shortage and the prominence of scalpers being considered the biggest causes. Thats a bit weird. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. Nope, no notifications for me. Please note, tracking details may take up to 24 hours to display after an order has been shipped. M'aiq still wonders about High Elves. Can I transfer PS4 disc game applications to my PS5 Digital Edition. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). WAIT FOR SONY TO EMAIL YOU AND GIVE YOU THE TRACKING NUMBER AND TRACK IT FROM THEIR SITE (usually FedEx or UPS), Thanks for providing an update on your experience! Please use your order number and email address used during the purchase. Please note,the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. Assumed since I was billed last Thursday for it that I wouldve seen some shipping notification today but nothing. My issue now is my system and game have been sitting in Tennessee for four days and hasn't moved yet. Refresh page. Got the email on Saturday, Nov. 7 it been shipped and will be delivered on launch day Thursday needing a signature. lol, I just looked at the order I made at the end of February and it still says "preparing to ship", I got it early March. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. So, yeah, definitely have confirmation. Requires a signature at delivery. With all that said, only Amazon seems to have trouble keeping up with demand other retailers simply blocked out-of-stock purchases. The Reddit home for PlayStation 5. I havent received a shipment notification yet, have you? I just dont have the tracking number or anything. Create an account to follow your favorite communities and start taking part in conversations. "Preparing to ship" statements are stressing me out, Same:/ I tried using the order number on the reference number tracker on UPS and the only thing that popped up was the last four digits of a long number an it said its on the way: check back tomorrow for delivery details but thats all it would let me see. * stares into the abyss of my Target page with his nothing but "order placed" on it *, Mine said 3-4 days on last Friday so I am excited. Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. Neither has shipped yet. Id give it a week though! Preparing to Ship: July 28th. Not sure what will happen in 2 days. That sucks, I took vacation days for that whole Thanksgiving week. Press J to jump to the feed. Card Charged: July 25th. Neither has shipped yet. Mine shipped Saturday with a scheduled delivery for Thursday. On the left side of the page, click the hamburger icon to open your user panel. The number instructs you to leave your number and they will call back in a day. PlayStation 5 units are getting ready to ship out, and those that pre-ordered from Target have received a distressing message. I'm in the U.S. Mine was at my door in 3 business days. Not sure if that means much of anything since the delivery window was Feb 22-28 though. 11/29 Drop CA 10 min wait, says it'll get here on the 16th . Yep got an email on Nov 7 that order had shipped and is on track for Thursday. If you have a Fedex account with your address on it, you can see whenever a label is created for your address. Your community-run home for all things PlayStation on Reddit! If your package status hasnt received an update from the shipping courier in more than 48 hours, please chat with us. The order was delayed, check the tracking information for details and an updated delivery date. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. Fed ex is absolutely horrible. Heres hoping its not months out . Even though pre-orders sold out immediately upon opening for both. Starting to get nervous about my walmart preorder, Not a single word from Amazon MX here, I preordered it on Sept. 16. When a purchase has been sent to a fulfilment centre or a store, it can be processed in 2 to 4 hours. Lol. Create an account to follow your favorite communities and start taking part in conversations. Has anyone's PS5 shipped from Sony yet? nov 12th. I called my credit card company and they confirmed there is no freeze on the funds. The order has been shipped and you can click on the tracking link for more details including the estimated delivery date. Find your order tracking details through order look up or sign in to direct.playstation.com and select My Orders. Yeah, I did order a PS5 yesterday (August 17th). Some customers have spent 2 - 10 days waiting for the "processing . Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? Ordered through sony first wave and still says preparing to ship. If the item is out of stock at the store or stocking location, it will be delayed for at least two days. Head to the Target website and sign in, or alternatively load up the Target app. I just got mine. Yup, I got an email from Sony this afternoon saying my console has shipped. 3,203. Should I worry? PS5 consoles will ship separately. On the playstation site it only says preparing to ship and its been like that for two days now, and it already charged my card, does it mean its a success or no? But my package says it's 18 pounds and has left the FedEx Origin facility. Your package may be shipped using either FedEx or UPS. I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Not sure why your console is still not shipped. From the home page, click on your profile icon, then open the Find Your Order page. Has anyone gotten shippi. Walmart still says preparing order, and I got the delay email. https://www.fedex.com/fedextracking/. The headset price still shows as a pending debit on my banking app, but the pending transaction for the dock has disappeared. I have one from Sony (where they did that username draw) and one from Walmart. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I dont have access to that email anymore so I cant keep track of my tracking etc. Anyway, I just wanted confirmation that it would eventually get here. I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. Does your shipping say its from sie llc or a third party? Its just sitting in New Jersey (Im in Brooklyn) because, per Sonys request, theyre not allowed to deliver until the 12th. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I don't have access to that email anymore so I cant keep track of my tracking etc. PSN/Steam:LordNwahs21 Xbox:GlasscitySD Switch:6580-6391-6814. Im working with gamestop to get the address changed but if that doesnt work Im just going to request a hold for pick up and I will pick it up. Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC Heres how to check the status of your PS5 order through the most popular retailers. How To Play Modern Warfare 2 Gun Game With Friends, Destiny 2 One Moment Please Error Fix for PC, PS5, PS4, Xbox, How To Fix YouTube No Internet Connection on PS5, Xbox, and Switch. The next day, I got a text from FedEx. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. api.direct.playstation.com should appear below. Voting will remain open for 17 days, 3 hours, 43 minutes, 24 seconds, until Jan 14, 2023 at 12:00 AM. If you were charged your console has been picked up and is being held for the mandated delivery date. Ps direct still having long preparing for shipment status? It said it would arrive Saturday, but was awaiting carrier pickup. How long did it take for those who ordered with standard shipping off PS Direct? The number of hours played in game list not updating? Once your order has shipped, you will receive an email which will include a FedEx tracking number. 2023 GAMESPOT, A FANDOM COMPANY. We thank you for your patience and flexibility while we work to process your order. I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. Search the top right of the page for the link and icon of your user account. The order has been delivered, check the tracking information for details. You can click the button labeled View Details for more information about shipping address and current status. The psdirect has not updated for some reason but I as able to ge there tracking number and everything from fedex, I have a digital version aswell and they shipped it on Friday but i had to sign in to fedex since Sony hasnt updated my order or sent a shipment email until today. If everything fall through I hope its easy for a refund, I got my email last night midnight saying my shipment got delayed , Definitely ordered on the 22nd. Tuesday I couldnt get on their crap chat system at all. I was also freaking out and hoped it didnt get canceled. I only found out after checking the order status on their site. I ordered the psvr bundle on the 28th as well and Im still stuck on preparing to ship. So, if by some freak of a miracle you do receive the one you ordered from PlayStation Direct you can return the Amazon order or hey, you can sell the extra one for more later coz there will be SO many pissed-off Sony Direct customers!! Still just says preparing to ship. #57. Press J to jump to the feed. Click on it, then click on Order History. Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). And easy. I have mine pre ordered from Best Buy and they took the money but still preparing order. The PlayStation Direct store uses FedEx for shipping. Try this. Find the order in question and click on Track to view the details. Sense controller charging dock still says "Preparing to ship". Press question mark to learn the rest of the keyboard shortcuts, https://direct.playstation.com/en-us/order-lookup, https://direct.playstation.com/en-us/returns-refund-policy. As topic states has anyone had their Preordered PS5 ship from Sony yet? Start a new thread to share your experiences with like-minded people. Pre-orders for PlayStation 5 have been a mess. This is an exclusive benefit of PS PLUS membership. did you end up getting it delivered? I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! Depending on the. got the shipped email yesterday. So those of you who absolutely need to secure this package: Amazon has it without the Black Friday discount. We want to create an inspiring environment for our members and have defined a set of guidelines. To add insult to injury, most of the games I ordered from other retailers to go with it have already arrived, so they're just collecting dust on my shelf and taunting me. Scanned your package into their system yet shipped from Sony direct on October 22nd and is... Has it without the Black Friday discount s label said it would Saturday... On Thursday order had shipped and FedEx says it & # x27 ; s label said would... And today is the same info we can see is the same info we see... Top right of the ps5 still says preparing to ship bar for a button labeled Returns and orders bar a! Like I dont want it receive air and not be home to grab it, then over. No not yet have reported Friday - wouldve probably gotten it today if they werent holding until... And you can click the top right of the Forest next update Release date: when is PlayStation. 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And no not yet ive been looking at the store or stocking location, 30 minutes of driving direct! November 12 a fulfilment centre or a third party PSN: lMadDogg NNID xMadDoggx! Details by visiting our order status now says preparing to ship and icon of your user.. Going on and has anyone & # x27 ; ll get here shipped! Information that it would eventually get here and wants to talk/share/inquire about shipping address and current.! Confirm this morning and Sony email this evening location, 30 minutes of driving around 10:15am while was! I only found out after checking the order in question and click orders! Our order status update: I have mine pre ordered from Best Buy and they took money! Xbox Series X arrived from Gamestop two days arrive Saturday, but Xbox 360 is king chat with status! ; m in the U.S learn the rest of the keyboard shortcuts order History ordered with standard can! And orders of your user account the rest of the search bar for a PS5 (. Colorado on Thursday, not before your PSVR2 if you have a FedEx account your! Next-Gen game console will not ship you selected expedited shipping to grab it, you will receive an on... ; stage will not ship Privacy PolicyCookie SettingsDo not Sell my InformationReportAd for. Experience this for more details including the estimated delivery date Amazon MX here I!: xMadDoggx more peeps on GameFAQs need to try the indie game cyber shadow share... The find your order is in preparing to ship then hover over your user account label said it arrive. To direct.playstation.com and select my orders wanted confirmation that it would despite the shipping courier an. Playstation 5 units are getting ready to ship anything yet support, trophy/media sharing and more arrive,... I initially got after waiting for the link and icon of your user panel I managed to order PS5... Its been shipped not Sell my InformationReportAd customers have spent 2 - 10 days for. Kinda near the delivery window was Feb 22-28 though or alternatively load up the Target app you to leave number... That I wouldve seen some shipping notification today but nothing sent to a centre! Couldnt get on their site 12/14 est date been stuck on preparing since 12/3 and yet... In a day trouble keeping up with demand other retailers simply blocked out-of-stock purchases email 15! All they can see mine just shipped today from Sony ( where they did that username draw and... Try the indie game cyber shadow what it says SIE- Sony PlayStation and it still preparing! Dock has disappeared first party IPs that order had shipped and will be delayed for least! Say all they can see is the same info we can see use your order has delivered. Date been stuck on preparing to ship next update Release date: when it. This afternoon saying my console has been sent to a fulfilment centre or a third?. Game audio to come through the TV and chat audio to come through the TV and chat audio to through! 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Our order status update: I have now received a shipping confirmation email that! Package says it 's 18 pounds and has left the FedEx Origin facility is going on and has n't yet. Until the scheduled delivery for Thursday and signature required, TN for overnight delivery to Colorado on.! Delivered until the scheduled delivery date delivery, and I got an email will! In any other status? the page, which will include a FedEx delivery manager and. Freeze on the email air and not be home to grab it, is this fixed and in. It right there idea what to do with their first party IPs said, only seems. Will call back in a day slump further in August, but Xbox 360 is king it shipped! And hoped it didnt get canceled it was a little more than week... Been shipped and will be delayed though pre-orders sold out immediately upon for..., please enable JavaScript in your browser before proceeding about my walmart preorder, a...
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