Make the planning experience more fun by collaborating with your travel buddies!. PLEASE STAY AWAY!! AirlineRatings.com's safest airlines for 2022: 1. The cookie is used to store the user consent for the cookies in the category "Analytics". The cookie is used to store the user consent for the cookies in the category "Other. The articles cover air safety incidents for Air New Zealand is a stand-out airline with a firm focus on safety and its customers and over the past 18 months, Covid-19 has brought another new dimension to the challenges the industry faces, the websites editor-in-chief Geoffrey Thomassaid. I was also attempting to add luggage but this didn't go through. It's the first time something like this has happened to me, but I assumed it was natural and could happen to me too. Indonesian airline Garuda topped the OAG list with 19 out of 20 flights arriving on time. We also use third-party cookies that help us analyze and understand how you use this website. This cookie is set by GDPR Cookie Consent plugin. 2 hour delays at the airport when we finally got to fly. For what it's worth, the particular flight I was on (flight IB3166 - Madrid to London aboard the A340-600) was delayed by approximately 20 minutes. Colourizing Qantass first 707 delivery flight, See Passenger Reviews for Iberia and Iberia Express, Multi course meal served with alcoholic beverages, Audio/Video On Demand and noise canceling headphones provided; WiFi available on the A330, Seat pitch of 60 inch which transform into angled flat beds with 170 degree recline and massage function or on news A330 and retrofitted A340 aircraft , seats transform in to a completely flat bed, Blankets, pillows and amenity kits provided, Available on flights to destinations in Egypt, Equatorial Guinea, Israel, Nigeria, and Russia, Three course meal with choice of mains served with alcoholic beverages, Portable media players with 20 film/TV options provided, Seat pitch of 50 inch with 22 inch width and 27 inch recline and leg rests, Meals, snacks and beverages (both alcoholic and nonalcoholic) provided complimentary, Seat pitch of 34 inch with 6 inch recline; middle seat in rows of three kept free to give more space, Meals and nonalcoholic beverages provided on long haul intercontinental flights; alcohol must be purchased, Shared cabin screens or audio video on demand on the A330 and A350; WiFi also available on the A330 and A350, Seat pitch of 32 inch with 6 inch recline, Meals and nonalcoholic beverages provided on flights to Athens, Cairo, Dakar, Istanbul, Malabo, Moscow and Tel Aviv; alcohol must be purchased, No in flight entertainment unless on an A330 with audio video on demand, Seat pitch of 31 to 32 inch with 4 to 6 inch recline, Buy-on-board service for meals, snacks, and alcoholic beverages; nonalcoholic beverages are complimentary, Seat pitch of 31 inch with 4 inch recline, Baggage allowance of 1 x 23kg bag; baggage not included on express fare, Commenced service on December 14th 1927 under Compania Aerea de Transportes, Became purely domestic airline following Spanish Civil War, First airline to fly between Europe and South America after World War II in 1946, Joined the oneworld alliance in September 1999, Merged with British Airways on January 21st 2011 forming the International Airlines Group (IAG) however both fly under their own brand name and logo, Acquired British Midland International (BMI) in 2012, IAG launched Iberia Express in October 2011, which was designed to operate short and medium haul routes from Iberias Madrid hub and provide transfer feed onto Iberias long haul network. Money we were not expecting to spend. JetBlue ranked first among the 10 major U.S.airlinecompaniessaying that it offers a competitive edgein comparison to their rivals (includingplenty of legroom, snooze kits with eye masks and earplugs and the ability to watch live TV with 36 channels). Scroll down to see the lists for the best long-haul and domestic in-flight entertainment. In addition, the air carrier must also offer volunteers the choice between a full refund and re-routing. There are many factors that contribute to the safety rating of an airline including, but not limited to, accident history, maintenance and operational procedures, types of training programs, age of fleet and specific routes flown. And to pay with my own money for the ride! We value your privacy. After 2+ months, many emails, and many calls they just do not reply anymore. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. And again, no response from Iberia customer service! Thank you so much Iberia for your pathetic attitude to the customers that keep you in the air. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration. TRAVEL + LEISURE is a registered trademark of Travel + Leisure Co., registered in the United States and other countries. She only apologized and couldn't transfer the call to the manager! To the customer service department - luggage department - zero empathy and no customer service to find a solution. Depending on the flight, it will cost you an extra fee of approximately 30. All recommendations are independently reviewed and unless otherwise specified, FlightDeck has no sponsored affiliations with we review. When I told them that Iberia had committed to sending the suitcase to my house, they said they did not have this contract with them! At this point, I am disappointed and exhausted! Thank you! We had to go on a cruise to Europe with no clothes. much more. They are the worse. 44 Photos & 18 Reviews - 1325 E Florence Blvd, Casa Grande, AZ - Yelp Restaurants Auto Services Planet Fitness 18 reviews Claimed Gyms, Trainers Edit Open 5:00 AM - 9:00 PM Hours . I went to bed, and the next day I called customer service. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Copyright 2022 Travel + Leisure Co. All Rights Reserved. I will be suing in small claims court and possibly more after speaking to my attorney. In addition, if you cancel your flight 15 days before departure, you will be eligible for a voucher of the value of 80% of your fare. The cookie is used to store the user consent for the cookies in the category "Performance". Iberia has over 1000+ flights every day to 135 destinations in 47 countries. A used truck for sale costs less because they're priced under the original MSRP; The majority of a used Ford truck depreciation has already occurred; You have a . Well start sending you the news you need delivered straight to you. Ensuring the safety of the flyers, the Iberia Airlines carry-on baggage policy accepts only certain items to be taken on the aircraft. Every airline is losing luggage these days. See the airline Conditions of Carriagehere, For details of legislative obligations under EU regulation clickhere. Second on the list was Japans All Nippon Airlines (ANA), with 86.26% of flights on-time, despite suffering major disruptions from very damaging typhoons in September and October 2019, said Cirium. Europe * Details on analysis method Crashes by region United States and Canada Latin America and the Caribbean Europe Never ever ever again will I fly with you. Download Safety Ranking 2022 for free (as PDF) [] Download Safety Ranking 2021 for free (as PDF) [] Download Safety Ranking 2020 for free (as PDF) []Download Safety Ranking 2019 for free (as PDF) [] Download Safety Ranking 2018 for free (as PDF) []Note: Ranking lists from earlier years are non-consistent in structure and calculations. The company bases its ranking on its monitoring of more than 100,000 flights a day and defines an on-time flight as one that arrives at the gate within 15 minutes of its scheduled time. When I arrived in Bogota, I waited for my suitcase, and after seeing it was not coming, I went to their counter. Der User kann diesfalls keine Ansprche stellen. Write a review Reviews (21,742) Traveler rating Excellent 3,740 Very good 5,633 Average 3,939 Poor 2,660 Terrible 5,770 Traveler type Families Couples Solo Business It contains a hashed/encrypted unique ID. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Travel website Globehunters.com considered the options available in economy class on long-haul flights, combined with Wi-Fi prices and availability. Long story short, we used flight credits from their previous stuff ups to fly to Morocco. However, airlines shall not be liable if they have taken all reasonable measures to avoid the damage or it was impossible to take such measures. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Eventually, the new airline plans to have five aircraft in its fleet by 2018 and add even more European cities to its route network. Five days!! Iberia 4-Star COVID-19 Airline Safety Rating, Hand sanitiser visibility & availability at boarding gates, Hand sanitiser provided upon boarding (4.5hr+ flights), Seat / table sanitiser provided upon boarding / at seat, Face mask policy clearly stated over cabin PA, Availability of spare / replacement face masks, Service policy / system for disposal of used face masks, PA Instructions about toilet usage / queuing, Cleanliness: toilet door internal handle / lock, Giving clear PA information for COVID-19 instructions, Control of customer PPE usage / compliance, Efficiency handling customer noncompliance with PPE / distancing, Maintaining orderly & distanced deplaning, Hand sanitiser visibility & availability at arrivals / airbridge exit, Information signage for COVID-19 requirements, Bus arrivals: air-conditioning standards of buses, Bus arrivals: restricting customer numbers per bus, Bus arrivals: social distancing policies adhered to, Baggage reclaim: hand sanitiser visibility & availability, Baggage reclaim: social distancing marking, Baggage reclaim: control of social distancing, Baggage reclaim: baggage trolley cleanliness, Visibility of COVID-19 information on home page. I came out of this experience disappointed. . Having a great travel plan makes sure your trip ends up being successful and stress-free!, Pilot is your brand new trip planner that helps you discover and build travel itineraries connecting you to resources everywhere. Luggage exceeding this weight is not allowed.. Online Iberia Airlines reviews mention subpar seatings, okay food and beverages, highly variable customer service and ground staff the most in the review descriptions. Get buying tips about Airlines delivered to your inbox. In making its evaluation,AirlineRatings.com considered a range of factors, including audits from aviations governing and industry bodies; government audits; airlines crash and serious incident record; profitability, industry-leading safety initiatives, and fleet age. Back and forth I went with Iberia and BA, calling each airline at least five times. These cookies will be stored in your browser only with your consent. Strafrechtlich relevante Tatbestnde werden zur Anzeige gebracht. Iberia Iberia Reviews 308 Bad 1.3 iberia.com Visit this website 1.3 total Sort: Most relevant SA Salam Alaikum 2 reviews AT Dec 26, 2022 Cancels flights and after numerous Cancels flights and after numerous contacts no voucher, no money back. Discover new places and be inspired by stories from our traveller community. With no clothes the next day i called customer service ; t go through department - luggage department - empathy! No customer service written permission day to 135 destinations in 47 countries this didn & # ;. Into a category as yet keep you in the category `` Analytics '' Carriagehere, for details iberia airline safety rating obligations. The user consent for the cookies in the category `` Performance '' to! Certain items to be taken on the aircraft flights every day to destinations. 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