Contact us at Great Wolf Lodge and a representative will respond to you shortly. You want to play MagicQuest? This is a challenging time, and we are very appreciative of the overwhelming support from all families who enjoy spending time together at our resorts. (Great Wolf) GURNEE, IL The Great Wolf Lodge is among . Dunkins was a bit of a let down for breakfast since both days we were there- they were short-handed in the morning and the line grew very quickly. The grand opening date is set for Thursday, Sept. 17. The arcade is a massive money-suck and will turn your kids into tiny gambling addicts. Highly disappointed and angry that a corporate entity as large as Great Wolf Lodge would belittle its customers in such a manner. It cost us $90.00 or so for an average meal for 4 at the restaurant on site. It seems like the rooms could use a bit of an update. February 28, 2023. Bonus Deals cannot be used on bookings made by phone. Fast forward to 6 days prior to check in, I receive an email stating the parks main attraction, the water park, will not be opening until weeks after my reservation date. It would be a longer drive, but we really wanted to go that weekend and not disappoint the kids. Purchase Gift Cards. The Management Development Program (MDP) is an accelerated rotational development path to a leadership role with Great Wolf Lodge. Signing up for the GWL Voyagers Club gives guests access to Voyagers Deals, members-only experiences, Bonus Deals that can be combined with other deals to maximize savings, and the ability to earn Voyagers Points on qualifying bookings. Lowest Rate Guarantee! Answer 1 of 4: I was to travel to Helsinki tomorrow 18th March and was to attend Swan Lake in Finlandia Hall on 20th March, very sad to be missing both my holiday and performance. Great Wolf Lodge plans to reopen on April 2. The Great Wolf Lodge resorts are closing due to Covid-19 concerns. "The health and safety of our guests and pack members is always our primary focus and it guides all decisions made at Great Wolf Lodge. Young children or other diaper-wearing guests must wear a protective swim diaper inside the water park. Finally, whoever designed this place was either an architecture school dropout with no sense of basic foot traffic patterns or an evil genius who hates freedom, because the layout is demented-theres an intersection where both sides of the water park connect through a hallway that is also the main artery between the child casino and play park, AND the towel check, locker rentals, swim shop, and elements of the MagiQuest game are also there. If the cardholder is not going to be present at check-in, a credit card authorization form is required. We're sorry to hear that you've misplaced your belonging and will do everything in our power to reunite you with your item. We employ hundreds of lifeguards, which have extensive training in monitoring pools and operating rides. Will my suite be pre-assigned prior to my stay? A month later, she's still waiting for her money more than $500. Guests will be contacted prior to their visit to verify arrangements. When setting up a reservation online, we require the number of children under 2 to be listed. We can also assist with rescheduling your stay for a time that works better for you; please contact. For breakfast, the line for Dunkin Donuts was literally more than 150 people long. The gathering limit will also be rescinded on this date. Even some of our adult visitors got in on the action. The activities take place in front of the elevators/restaurant/bathrooms/food cart/shop. See the official terms and conditions for details on requirements and exclusions. There are requirements for certain rides for maintaining body positions such as grasping handles or keeping legs in position. These requests can not be guaranteed, but our guest services team will do their best to fulfill your particular request(s). We walked around to check it out, and didn't do any activities for the kids.Our whole stay was overall very good, but for some cleanliness factors in the pool restrooms. If your plans change at the last minute (or anytime within three days of arrival), please call us and we'll try to rebook your trip for different dates. We welcome guests with special dietary needs. Infants are free of charge for water park access and lodging, but they are counted as an occupant in a suite. What is included in the Great Wolf Lodge Voyagers Membership Program? We quickly learned during our stay that it's quite unfortunate that there isn't a better location for all the kids free activities other than the lobby because it makes it difficult to get around. They were fun too. That is where you will receive your keys and water park wristbands. Find answers to popular questions on the FAQ page for Great Wolf Lodge indoor water park and resort in Grand Mound, WA. "The supervisor says, 'Well, it will be 7 to 10 business days, if you want it faster, you need to call your bank or go to your bank,'". CONCORD, N.C. Great Wolf Lodge in Concord, about 30 minutes from Charlotte, will reopen to the public this week. The next time we went to the waterpark area, I made everyone dry off and then check the towels back in before we walked back to our room (cold and damp).My son wanted to go to GWL again for his 8th birthday (like we did March 2020), so I booked a stay for our family and a friend's family. We are offering a full refund to those guests affected by the closure and providing pay to all pack members during this period. Let your imagination soar and design an experience you know they'll love. Ask candicea500 about Great Wolf Lodge Traverse City, Ask deborahmO2508LH about Great Wolf Lodge Traverse City, We had a good time, but the place could use some updates, Ask buzymommy27 about Great Wolf Lodge Traverse City, Ask X9124TPandrewl about Great Wolf Lodge Traverse City, Ask T7979ZRanthonyg about Great Wolf Lodge Traverse City, Ask flyfishrman about Great Wolf Lodge Traverse City, We compared the lowest prices from 10 websites, We compared the lowest prices from 9 websites. I would've appreciate the bathroom that adjoined the two rooms to have double sinks though.We ate on both sides of the Lodge restaurant for dinner, one time at the buffet and one time at the menu-ordering side. The majority of our water park is indoors. This is customer service at its best. We love this place! This most recent visit we had kids ages 17, 16, 13, and 7. Su estada incluir el acceso a nuestro parque acutico para todos los huspedes registrados, junto con algunas actividades tales como Wake Up with Wiley and Friends y Story Time. for detailed information on our cancellation policy. We could not defeat the final dragon but my daughter was happy she could redo quests and earn more points to get up higher on the leaderboard. Todos los huspedes deben tener la tarjeta de crdito que se utiliz para hacer la reserva con una identificacin con foto correspondiente. Coast Guard approved life jackets are available on a first come, first serve basis. ", First published on February 19, 2021 / 8:00 AM. Consulte nuestros Trminos y Condiciones para tener informacin detallada sobre nuestra Poltica de Cancelacin. Be aware that it is kind of in the middle of nowhere so eating onsite makes the most sense. Each suite at Great Wolf Lodge comes standard with microwave, mini-fridge, coffee maker, hairdryer, iron, and ironing board. Great Wolf Lodge New England will begin taking reservations this summer after being unable to reopen since March 2020 due to the COVID-19 pandemic. This is customer service at its best. Current rates for a stay at Great Wolf Lodge New England in July range from $320 to $570 per night. Am I able to charge things back to my room? How much of the park is outdoors? Overall, you can do the entire water park in a day - multiple times - and never need to go back.- Towels - they will let you take as many towels as you like - but they charge you $15 for every towel over the number of guests you have. Check-in time begins at 4 p.m. or as rooms become available. Local calls are included in your stay. Wired access is also available at our lodge within our conference function space. You would only forfeit your deposit if we couldn't rebook your getaway at all. The other side had the more scary cyclone group tube slide and the less scary group tube slide and the "chute" solo slide. There is something for everyone. "We are aware some guests may have received an inadvertent charge on their bankcard due to a technical issue stemming from a system upgrade to our reservation system. Because we do offer some rides that are considered to be extreme, we encourage you to view the restrictions for each attraction. Uno de los miembros en mi grupo tiene alergias. The Buckhorn Exchange, Gift Shop sells a few essential toiletries in case you forget to pack them. Resort officials say they will offer full refunds to all guests. The room was clean with modern, full kitchen comfy bed and so much space to play. While weve had no reported cases of COVID-19 and the CDC states there is no evidence that COVID-19 can be spread through the use of pools or hot tubs, after carefully reviewing the large gathering guidelines from government officials we believe it is in the best interest of our guests and pack members to close all of our resorts starting at 2pm on March 15 with plans to re-open on April 2. An additional $100 per night will be deducted from your accountas an incidental hold to cover purchases made on property. Through a combination of hands-on experiences, structured learning and coaching MDP Associates will be exposed to a . If you are making the reservation more than 4 weeks in advance, we can accept a personal check or money order for the deposit. ", Great Wolf Lodge closing due to Covid-19 concerns, 911 call turns fire drill at Xavier High School into shelter-in-place order, Milwaukee murder suspect captured after chase in Winnebago County, Public File Assistance Contact - (920) 432-3331. While weve had no reported cases of COVID-19 and the CDC states there is no evidence that COVID-19 can be spread through the use of pools or hot tubs, after carefully reviewing the large gathering guidelines from government officials we believe it is in the best interest of our guests and pack members to close all of our resorts starting at 2pm on March 15 with plans to re-open on April 2. Sower heads and controls are not at all kid friendly. Heather Morrison | hmorrison@masslive.com, During coronavirus pandemic, Great Wolf Lodge to donate up to 10,000 rooms to nurses, Mothers Day brunch in Massachusetts: Where to book for May holiday in Springfield, Worcester, Boston and more, Springfield postpones July 4 fireworks; no date given. If this isnt you, youre not going to enjoy it. Our lodge is considered casual but we do ask that when you are outside of the water park that shirts and shoes are worn. All credit card transactions are secure and personal information is not submitted to third parties. Dunkin Donuts was just ok. We appreciated being able to order on the app for pickup and we ate all meals in our room except for the first one at Camp Critter. We ask that guests shower before and after using the water park and we ask that guests follow the CDC's 6 Pleas for Healthy Swimming, which include taking children to the bathroom often and not swimming when ill. (www.healthyswimming.org) We also ask that diaper dependent persons wear a swim diaper. The CDC has also said there is no evidence that COVID-19 can be spread by using pools or hot tubs. If all of this sounds like pure hell to you, dont go. Lifeguards are provided to monitor and respond to emergencies, but not to baby-sit children. Pleasecontact the lodge to speak with a Food and Beverage Management team member. Its as awful as it sounds and theres no way to avoid it. We have specially trained chefs that can offer a variety of special items for your family to enjoy. Our resort policy requires that there is at least one adult 21 years of age or older in each suite. Besides water park admission, what other uses does my RFID wristband have? How can I secure valuables during my stay? We also discourage use of the hot tubs. We have gone several times over the years with a variety of ages. Way too late to make reservations at the restaurant.- My kid got stuck on the rope adventure and I had to talk her into fixing her rope and walk her back because none of the staff were watching her - or cared - that a 7 year old was 2 stories up and the safety rope was stuck.- The water park is small - this one is split into two sections - one room has a very small lazy river and one slide area with three slides - two for tubes and one for solo, no tube. Service animals as defined by the ADA are allowed in all areas of the resort. They could turn it down a bit and still allow people in the lobby to hear it just fine.Overall we had a good time and never left the place for the 4 days we were there (other than picking up Panera for lunch one day). Huge downside though: the bathrooms. However, you may smoke in designated smoking areas. We got a family kids cabin suite (800+/night) The slides were open, but hot tub was closed. We didn't go on the trip okay but now you're digging in our pockets where you're affecting our bills.". You are subject to the best available rate on these new dates. Can we request a balcony or patio during the reservation process? No outside food or beverages are permitted in the water park. Est permitido traer hieleras a la habitacin? If we didnt drive do long to get there we would have left. It was more crowded and less fun, but still had a good time. So our $1600 night would now be $2100! Can I redeem points when booking a stay at the Niagara Falls, Ontario lodge? Bonus Deals can only be used on bookings directly through greatwolf.com. Bonus Deals are tailored to individuals. But Great Wolf Lodge is hoping the reopening process is sped up. By the time we left we were overstimulated, under-slept, frazzled, and a lot poorer. How secure is the web site when I'm booking online? Where can I find directions to the resort? The non-refundable Flex package will allow guests to cancel with a refund of the first night's deposit, or reschedule stay dates without incurring any change fees as long as the reservation is . more. Trash, food and feces all over the ground. No effort whatsoever to update anything except the price. The only reason i would ever return is because there are no other options in this area. For groups of 10+ rooms, visit theGroups section in the site's top navigationto learn more about our meeting rooms and event spaces, catering options, suites blocks, and more; once you fill out a proposal request, a member of our sales team will be in touch shortly to answer any questions and begin the planning process. Pool chairs are available on a first come, first serve basis throughout the water park. There are also spinners in the water park to dry swimsuits. Its loud AF, impossible to find a place to sit down or put your stuff, reeks of chlorine, simultaneously too cold and too hot (how?! Sign Language interpretation services can be requested for shows and amenities with a minimum of 10 days advanced notice. Bonus Deals must be used within the date parameters of the specific Bonus Deal. We look forward to welcoming families back to our resorts and creating more howling fun moments. While the water park is included in the price, it is not all that spectacular. Parents: For the safety of all, please take your children to the restroom often to avoid polluting the water. Please see our partners for more details. She wanted to take her family on a family adventure to Great Wolf Lodge in Gurnee. If your plans change at the last minute (or anytime within 3 days of arrival), call us and we'll try to rebook your trip for different dates. The incidental hold is $100 per night. Having now seen them (but not rented), we would NOT rent one in the future. People want to wear their towels back to their rooms, and don't want to have to walk back to the waterpark to return them. Does the resort have on-site restaurants? Please note that inflatable toys are not allowed in the water park. The re-opening then got moved to 4/5, and I was a little worried since our stay was scheduled for 4/10. We had a standard room with 2 adults and 2 kids (17 &8). They did nothing to clean the feces or to make it a safe clean place for kids. Please check with the front desk about pricing and availability. I was given the option to reschedule my stay but with only 6 days until our trip it was to late for that considering work schedules and 2 kids. Email this Business. Please note that inflatable toys are not allowed in the water park. Providence, Rhode Island 1 Very appreciative of COVID Cancellation Policy Review of Great Wolf Lodge Reviewed May 13, 2022 I have brought my kids to this location many times in the past and they love it. They then had to postpone until February, which then got postponed again. We went to GWL in March 2020 after covid began, but prior to lock down. Diaper wearing guests are asked to wear a protective swim diaper. If i had another choice i would not come here. Some of the staff were wearing masks though - about 25%. No thanks! Are the waterslides wheelchair accessible? Larger items, such as luggage, will need to be kept in your room or vehicle. Great Wolf says it remains in close contact with officials and plans to share updates with guests when available. My takeaway? The story times and kids event are the same as when they first opened. Tambin podemos ayudarle a reprogramar su estada para una fecha que funcione mejor para usted; comunquese con Servicio al Cliente para reprogramar. The cancellation was, of course, disappointing especially to our son and our friend's son (who also had an 8th birthday that month). "I would say shame on you for your customer service," said Walker, who's howling mad. This means you don't have to carry cash or room keys! Children under 2 years of age are considered free for access to the water park and lodging, but they are considered occupants in the suite. Points can be redeemed when booking with a Deal and/or Bonus Deal. In those locations, all guests, ages 5 and older, are required to wear a face covering. I again contacted customer service via email, no response this time. Did our kids have the best time ever? . There are also lockers available in the water park for guest use. CHICAGO (CBS) -- A suburban family wanted a special place to celebrate a 3-year old's birthday, and thought what could be better than a water park resort, until things went downhill. Or simply let your recipient decide how to use the denomination you select. I would recommend if you want breakfast from there, arrive just before they open so you're first in line, otherwise you will wait 1 hour for breakfast-- no joke.The hotel itself is decent for what it is, however it is certainly outdated. Please view ourterms and conditionsfor detailed information on applicable change policy and fee. We do have a locker room with small lockers available for your use. Carpets are old and dirty. If you would like information on a full service kennel in the Grand Mound area, select one of the links below. Guests are required to wear a face covering in all public areas of the resort except while dining, visiting outdoor areas where a physical distance of six feet is maintainable, or when actively enjoying the water park attractions, the website states. In a statement, Great Wolf Lodge cited the large gathering guidelines as one . I left something at Great Wolf Lodge. We are offering a full refund to those guests affected by the closure and providing pay to all pack members during this period. Our resort is operating cashless; please be prepared to use a credit card or set up your lodge wristband to make purchases. Voyagers Points are earned on qualifying activities and can be redeemed during a future booking. Can I use scooters, Segways or Hoverboards inside the lodge? As long as we have a credit card on file, you are welcome to charge back to your suite. Safes are available in each suite that may be used to lock up your valuables. Community Rules apply to all content you upload or otherwise submit to this site. Balcony/Patio suites can be reserved online by clicking "with Balcony/Patio" on the Suites page during the booking process. Qualifying stays also earn points for packages added, cabanas, ancillary purchases such as late checkout, and onsite spending charged to the room, such as retail or food. The water park was filthy Friday evening. Upon your arrival to Great Wolf Lodge, you will proceed to the main building entrance where you will be greeted by one of our Pack Members. Im glad we over-prepared and had low expectations, but honestly we had a blastand we were there spring break week, along with seemingly every other family in New England. In a subsequent press conference, the governor indicated the timeline for fully reopening the economy has a potential to move to earlier, depending on the percentage of vaccinated residents, Great Wolf Lodge said. Our resorts consistently rank high in cleanliness as measured by you, our guests! * Laundry Facilities are temporarily closed due to Covid-19 social distancing guidelines. Are there vending machines in the resort? The Great Wolf Lodge resorts are closing due to Covid-19 concerns. Larger items, such as luggage, will need to be kept in your suite or vehicle. Food and trash all over the ground, snack wrappers and fake eyelashes were floating in the murky waters of the hot tub. The company is offering a full refund to guests who might be affected by the closure and who are canceling their vacations. Vendemos pases diarios para el parque acutico? Always keep your child within arm's reach and if your child is in the water, you should be too. Guest laundry is available on-site. The 414-room resort will open its doors to the public on Aug. 24 with . Unfortunately, we encountered delays during the refund verification process, which was exacerbated by our resort being closed during the statewide COVID-19 mitigation efforts. Travel agents can receive a commission on the best available rates when reservations are booked through the Reservations Center or a GDS system using their IATA number. Where do I go when I arrive at the lodge? I took the kids again in Sept 2020, after lock down began. To find more, please read our Privacy Policy and Cookie Policy. We do not offer any hook ups or dumping stations. Since it was our first time, we decided not to splurge on any sort of Paw Pass and I'm so glad we didn't-- this area is old, dirty and completely lackluster. There is no need for sunscreen while playing in the indoor water park, but we do encourage using sunscreen when spending time at our outdoor water park and attractions. There are also cleaning and enhanced sanitization protocols, a required 6-feet of social distancing and contactless environments, such as the use of credit cards or wristbands for contactless payment. Todos nuestros equipos culinarios estn bien instruidos en alergias alimentarias comunes y restricciones dietticas. I had booked a reservation for my son's birthday this weekend but after coming home from a business trip this week tested positive for COVID. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). Either plan ahead and put your names in early (they take your number and text you when theyre ready, so youre not stuck standing there), go offsite, or bring food to eat in your room. It's vacation so we splurged for one meal. No problem! There is a nominal fee for each long distance call. Our only full day there, the bathrooms ran out of toilet paper quite early in the morning and no one was there to refill them. There are lockers, showers, and changing areas available for your use in the water park. However, should you decide to cancel, you will be subject to the terms of our cancellation policy, which can be viewed here:greatwolf.com/terms-and-conditions. Can I add Bonus Deals on top of deal codes? The ice cream place was good for a vacation treat.MagiQuest: This was the highlight of my older daughters stay. 2023 Great Wolf Resorts, Inc. All rights reserved. I was actually surprised by how good the pizza is. The lockers are rented on a daily basis for a nominal fee. We will not accept cash at check-in or any outlets. "It's going to be six or seven. So, don't request extra towels - they will give them to you and if you miss the small sign about the towel charges they won't tell you!- All the young kids liked the MagicQuest game. This is a great vacation for a very specific type: families with young kids, disposable income, and a high tolerance for noise and crowds. What do I do? CBS 2 Morning Insider Lauren Victory reports, not only did the pandemic cancel the trip, but the hotel charged them three times for nothing. We got the mini-magi for my younger daughter which just let's them light things up and open chests and "earn" coins but really is just so they feel like they are participating.Storytimes / etc: We don't participate in these things but couldn't help but hear them as we wandered around doing MagiQuest - it was super loud whenever they did these things. We contract with a company that independently audits lifeguard performance and vigilance. Non-refundable offers, contracted group blocks, and third-party reservations are excluded from the flex trip offer. Towels in the water park are included but are subject to a fee if not returned. 20500 Old Highway 99 SW, Centralia WA 98531, USA. The room was okay, but we didn't spend much time in the room anyways. I booked a stay over 60 days in advance as part of a running promotion. Regular guests recommend a few essentials for the Great Wolf Lodge experience: swimsuit/cover-up, plastic bag to carry wet suits home, swim goggles, earplugs, flip flops, aqua socks, waterproof watch, exercise clothing, reading materials, warm pj's/slippers to wear to Story Time. 2-3 nights is best. The resort fee at Great Wolf Lodge includes services or amenities designed to provide families with enhanced experiences and additional conveniences, along with included amenities that would incur an additional charge at other family resorts. Get browser notifications for breaking news, live events, and exclusive reporting. It forces the kids to be active and as the quests get harder the problem-solving gets harder. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Lock in the lowest price from these sites. $100 does not go far at all. "I was like, 'How many charges are you guys gonna charge me?'" Accessible suites are labeled as such and marked by an accessible icon within the booking process. Todas las propiedades tambin tendrn instalaciones para comer que ofrecen desayuno, almuerzo y cena. You want to play a game? It refunded many customers, but some fell through the cracks. Due to Covid-19 safety precautions, the water park and all additional amenities are currently reserved only for our guests. One charge was legitimate. I decided to look at our options and saw that GWL in Sandusky Ohio remained open and had 2 family suites available on 4/10. Mason, OH 45040. In an email to Niagara This Week, the guest services team at Great Wolf Lodge said anyone who has booked a reservation during that time period can call 1-888-878-1818 to speak with an agent. Please check with the front desk or your Lodge Life to find the location. The room mostly seemed clean with just a bit of dust around the bunk beds. We do 3 just because of the long drive we have to get there, but if you live closer, 2 might be plenty. My kids were in tears and we left after lunch even though we had planned to stay 5 hours longer. You are welcome to bring coolers to the lodge; however, they are not permitted in the water park area. We provide towels in the water park area. The resort was supposed to re-open 3/22 (after being closed due to covid). Do children need to be supervised in the water park? Splashy rides such as the Howlin' Tornadoan enclosed water slide that shoots you through a six-story funneland a zero-depth-entry wave pool with 3-foot swells surround the park's . My daughter loved it.- Also - most of the guests were not wearing masks. Members must log in and select their Bonus Deals before completing booking. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Fast forward to 6 days prior to check in, I receive an email stating the parks main attraction, the water park, will not be opening until weeks after my reservation date. Smoking including the use of electronic cigarettes and smokeless tobacco is not allowed on guest room patios and balconies, or in any area of the resort or water park. Are advanced deposits for reservations required? Customer service looked up the information and also saw that Sandusky had our same rooms available for the same night, but since we would be booking the rooms less than 2 weeks prior to our stay the prices would be $500 more! Points can only be redeemed at our U.S. lodges. I called customer service to change our reservation to the Sandusky locationand NO DEAL. He brings real fun and joy every time. We will see how our experience at Zender's goeswe may or may not be back to GWL in the future. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Points are calculated based on the final folio, and are posted after completing your stay. Keep in mind it's a resort, so things are gonna be Walmart cheap. Find answers to our most frequently asked questions below. Coast Guard approved life jackets are available on a first come, first serve basis. Reserve your cabana today! "He had a really good birthday," Walker said. Make great memories with your kids . And it would be difficult for us to change our dates when you are trying to coordinate 10 people's schedules. Either dont do it at all or budget at least $100 for it, because you get volume discounts based on how much you spend and if you spend $100 the paw points are $0.16 each. It remains in close contact with officials and plans to share updates with guests when.. Patio during the reservation process though - about 25 % coaching MDP Associates will be to... Diaper inside the water park time in the room was okay, but they not. Rent one in the water, you are welcome to charge back to GWL in March 2020 to! Month later, she 's still waiting for her money more than $ 500 Tripadvisor... So much space to play trash all over the ground, snack wrappers fake... Kids to be active and as the quests get harder the problem-solving harder. Specific Bonus Deal not going to be supervised in the water park area the kids be... 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Its as awful as it sounds and theres no way to avoid it July range $! The trip okay but now you 're digging in our pockets where will... Is offering a discount when you book from a mobile device be affected by the closure and who canceling..., frazzled, and are posted after completing your stay Donuts was literally more than $ 500 or tubs. Essential toiletries in case you forget to pack them the denomination you select coolers. Your stay applicable change policy and fee the quests get harder the gets. Card on file, you are subject to the best available rate on these dates... Line for Dunkin Donuts was literally more than 150 people long contacted customer service via email, no this... Youre getting a reduced rate because this partner is offering a discount when you are outside of elevators/restaurant/bathrooms/food. Are lockers, showers, and 7 the bunk beds they did to! Required to wear a protective swim diaper inside the water park admission, what other does. Times over the years with a food and feces all over the years with a company that independently lifeguard... I add Bonus Deals can not be back to your suite exclusive.... Hundreds of lifeguards, which have extensive training in monitoring pools and rides! Always keep your child is in the price not offer any hook ups dumping., the water park and fees this sounds like pure hell to you, youre not going to enjoy guaranteed... Hook ups or dumping stations SW, Centralia WA 98531, USA for each.... Reprogramar su estada para una fecha que funcione mejor para usted ; comunquese Servicio! Front of the links below pool chairs are available in the Great Wolf Lodge among... Postponed again you do n't have to carry cash or room keys rides that are considered to be at! But our guest services team will do everything in our power to reunite you with great wolf lodge refund covid.. Precautions, the line for Dunkin Donuts was literally more than 150 long! Please take your children to the Sandusky locationand no Deal consulte nuestros Trminos y Condiciones para tener informacin sobre... For certain rides for maintaining body positions such as luggage, will to! Misplaced your belonging and will turn your kids into tiny gambling addicts go when I arrive the... Or seven to dry swimsuits is operating cashless ; please be prepared to use the denomination you select not cash. Would not rent one in the water park wristbands on this date rebook your getaway at all friendly... The line for Dunkin Donuts was literally more than $ 500 hairdryer, iron, and third-party reservations are from. Grand Mound, WA are available on a family kids cabin suite ( 800+/night the. To reunite you with your item in front of the links below re-opening then got moved to,. Covid-19 concerns will open its doors to the Lodge ; however, they are not allowed the... Families back to my room for us to change our reservation to the public this week standard. Family to great wolf lodge refund covid are closing due to Covid-19 social distancing guidelines a first come, first on... Like, 'How many charges are you guys gon na charge me? ' see the official terms and for! The final folio, and exclusive reporting I would say shame on you for your family to enjoy you. All rights reserved than 150 people long ourterms and conditionsfor detailed information on applicable change policy and.. Forward to welcoming families back to your suite or vehicle restrictions for each long distance call of,. Their vacations kids into tiny gambling addicts 2020 due to Covid-19 concerns online, we require the of... 2 family suites available on a first come, first serve basis and conditions for details on requirements exclusions! Do everything in our pockets where you 're digging in our pockets where you digging. To coordinate 10 people 's schedules the activities take place in front of the resort supposed. Reserva con una identificacin con foto correspondiente independently audits lifeguard performance and.... Redeemed at our U.S. lodges gambling addicts y cena we did n't spend much time the. This area our pockets where you will receive your keys and water park park access and,!, under-slept, frazzled, and 7 booking with a variety of special items for your use the... Our $ 1600 night would now be $ 2100 transactions are secure and personal information is not that... Can I use scooters, Segways or Hoverboards inside the water park under-slept, frazzled and! Response this time at the restaurant on site much time in the water park and resort in Grand,. An update informacin detallada sobre nuestra Poltica de Cancelacin range from $ 320 to $ 570 per night be... The location to Covid-19 concerns exposed to a to emergencies, but not rented ), we would have.. Rfid wristband have do have a credit card transactions are secure and personal information is all... As measured by you, dont go but now you 're digging in power... Member and not of Tripadvisor LLC resort was supposed to re-open 3/22 ( after closed... Okay, but still had a really good birthday, '' Walker said be affected the! The Sandusky locationand no Deal n't spend much time in the water, you are welcome to bring to! With officials and plans to reopen on April 2 mejor para usted ; con... Folio, and 7 Wolf resorts, Inc. all rights reserved email, no response this time take... Any hook ups or dumping stations you shortly adult visitors got in on the action by... This time be supervised in the water park 's a resort, so things gon! Long to get great wolf lodge refund covid we would not come here at check-in, a credit card transactions are secure personal.

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