fitbit scratch warranty

2.5D rounded edge glass for comfort on the fingers and hand. Look for your Activation Date. This protection planalso covers some accidental damage. I love sharing how to understand and use mobile tech, like smartwatches and phones, as a tool for empowerment to live our best and healthiest lives! CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. International customers can shop on www.bestbuy.com and have orders shipped to any U.S. address or U.S. store. Take a look at how we compare. Check with your card issuer to find out their policies and card benefits. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you. These Limited Product Warranties do not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. Before you contact Fitbit for warranty service. Compatible Device:-Fitbit Blaze Smartwatch. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. The material that holds the watch charging tangs has broken, which also functions as a retainer for the watch band. It does not cover any software that comes with the device and consumables like the battery. The membership will be linked to your Fitbit account. Also, the cost may be prohibitive and not worth it. No Fitbit reseller, distributor, agent or employee is authorised to make any modification, extension or addition to this Limited Product Warranty. A quick online search reveals several desperate people. There are two barcodes on your Fitbits original packaging box. Hydrophobic and oleo-phobic coating to reduce sweat and reduce fingerprints. Just wanted to get an idea before I go purchase another one. Go to the Fitbit Australia website and scroll all the way down and tap Product Help at the bottom left. I hope your daughter is able to resolve these problems by getting her Versa repaired or replaced. Good luck and keep us posted. Im only 2 states away, and the delivery to the warehouse has been rescheduled 3 times so far. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. If your fitbit is covered under its warranty, contact Fitbit straightaway since they must repair or replace it. Let me know if you have any questions present. Regards Purchased 27th November 2021 from JB Hi-FI Adelaide, South Australia. Only a tiny amount of water and toothpaste. To request a returnauthorisation, please contact Customer Service. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Proceed to remove item from shopping cart? During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Description. Plus, smart features including using the Maytag app to remotely start or stop a cycle, troubleshoot issues, get personalized tips, and even send customized tasks to family members, make finishing . As Fitbit needs to see proof of purchase - like a receipt - to know the date it was bought, you would need the seller to send you all that information plus the original packaging. To request a return authorization, please follow the instructions here. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. If the issue is not covered under warranty or AppleCare+, your Apple Watch may be instead eligible for replacement via chargeable, out-of-warranty service. I was given as a gift in June. The Original TPU Film Screenguard offers Bubble Free Application and Protects the Watch Screen from Scratches. Products purchased in November and December can be returned up until 31 January of the following year or 45 days from the date of shipment, whichever is longer. Fitbit International Limited, 76 Lower Baggot Street, Dublin 2, Ireland (for a warranty in the EEA and UK) (877) 623-4997. Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Charlene. Fitbit-branded devices and accessories include complex integrated components for which repair, such as cracked screens or faulty batteries, may not be possible outside of Fitbit factory conditions, and repair facilities or spare parts may not be available for your product or in your region. If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. You can get back to your regular exercise in no time. Uh oh! The band lock does not stay tight in the lock position to the Fitbit on the left side. So try removing the Fitbit Versa 3 from your list of Bluetooth devices on your phone and then reconnect it to Bluetooth. Which Fitbit model is this happening to? I read in your article that if the fitbit is a gift, the countdown starts when you use it. Also, not following the agreed terms of use, like using the wrong voltage when charging, voids your warranty if the device is damaged. Check How to use your photos as your Google Pixel Watch face. They have had their devices for over a year, meaning the Fitbit warranty no longer applies, and then, out of the blue, the device stops working. This Limited Product Warranty is valid only in the jurisdictions where the Products are sold by Fitbit itself or through its authorised reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. If the action you attempted failed, please try again. Thats terrible! Looking for Fitbit's return policy? See the Fitbit. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. Door to Door and Overnight Delivery Please note: We are currently experiencing a high email/call and order volume due to loadshedding. Massage the toothpaste in gently, or the clock will be damaged. Add a copy of your original purchase receipt to your shipment. . In addition, this Limited Product Warranty does not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or ageing of the Product such as discolouration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. and newer model Fitbit smartwatches do not include the serial number in the Settings screens. I have a FitBit Charge 4 special purchased 7/19/20. See the FitbitTerms of Servicefor details of your rights with respect to use of the software and related services. If you use a screen protector on your Versa, it was made by a third-party and not Fitbit. THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES IN THIS LIMITED WARRANTY. LIMITED PRODUCT WARRANTY FOR REFURBISHED PRODUCTS. it has a small flaw that does not affect the operation of the item such as a scratch or dent). Before submitting a claim, you need to know whether your Fitbit is still under warranty. If you find yourself in such a situation, the only option you have is to purchase another device. If you want to cancel, there's no fees or hassle. Shop Now This means that physical damage that happens because of you like accidentally running over your Fitbit with a snowblower won't be covered. Any replacement Product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. Include the return authorization number with your return, along with a copy of your original sales receipt (if available) or a notice that the Fitbit was received as a gift. If you are the original purchaser, your warranty began the day you bought your device. Is my Fitbit waterproof for swimming readings? TRIED ALL AVAILABLE SOLUTIONSUNLESS THERES SOMETHING YOU CAN PROVIDE? Additionally, it is Anti Scratch Film and has Oleophobic Coating. Hi I bought a Fitbit in March 2020 and the Fitbit went off and never turned on again. Since your Fitbit Charge 4 is in its warranty period, Fitbit should replace the band. See our Terms of Sale. Also, since the warranty does not cover all damages, confirm if the warranty covers your issue. contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. When verifying your warranty information, you may be told that your product doesnt meet Fitbits warranty policys replacement requirements. Look for your serial number there, usually 12 characters containing numbers and letters. Apple Watch Series 3 vs Fitbit Versa vs Garmin Vivomove Luxe comparison on basis of , reviews & ratings and much more with full phone specifications at Gadgets Now . A family plan covers one phone and 25 other household electronics, all for $15 a month. Frame & Casing: A few amrkings and scuffs are visible, however still kept in good condition. Were very sorry to hear about the problems with your Fitbits screen. In fact, the software on your wristband also isn't covered, only the hardware. Review this article to learn how to locate your Fitbits serial number. You should have proof of purchase. AU $6.35 . One of the wisest decisions regarding your Fitbit device and all your electronics is ensuring adequate cover outside the warranty period. AKKO reimbursement and warranty agreements/commitments are financially backed in partnership with Elite Risk Insurance Solutions.Other coverages or policies may be provided or sold through: Elite Risk Insurance Solutions Lic#0G40499 or other parties or insurers. What to do when Fitbit stops or wont sync, https://www.myhealthyapple.com/fitbit-versa-not-syncing. 9H hardness, 99.99% HD clarity, and maintains the original touch experience. Repair or replacement of goods which are capable of retaining user-generated data may result in loss of that data. If such a defect arises and a return authorization request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a New Product or Refurbished Product. Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. Fitbit Buyers Guide Fitbit Users Guide The Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon (opens in new tab). This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. Totally died! So dissatisfied and disappointed. 2 Take a bottle of toothpaste (non-gel). This refund applies to all Fitbit Ionic watches, even inactive units. Taking care of your Fitbit device is essential as accidental damage like dropping falls outside the coverage scope. Your warranty coverage can be checked using the serial number included on your Fitbit model - something a Fitbit customer service rep can look up for you if you ask them to. Uh oh! If you purchased a refurbished unit, the device and its packaged accessories are warranted for 90 days from the date of purchase. These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. I purchased a Fitbit Sense in late June of 2021. You can reach Fitbit Support for Ireland at +35316917502, only on weekdays (Monday Friday) between 8:00 AM 7:00 PM. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. Finally, if you cannot locate your Fitbits serial number, try reaching out to Fitbit support (live chat is a good option here.). Fitbit offers a limited product warranty. Protect Laptops, Tablets, and all your other electronics, Protect TVs, speakers, gaming consoles and more, $6 $12 /month($5 11 /month if paid annually), $15 /month($14 /month if paid annually)Student Rate: $14 /month($13 /month if paid annually). Bands that break through no fault of your ownfor example, bands thatbreak loose from the metal clasp. It's moved! The only thing thats worse than my Fitbit Versa Lite is Fitbits support and service. AKKO insurance covers much more than the Fitbit warranty, including accidental damage, immersion, and theft, including theft from unattended vehicles. For Fitbit Charge5 TPU Screen Protective Shell Case Scratch resistant Soft Cover. Reports of pets chewing on wearable devices also occur, and the original warranty does not cover all these cases. covers one phone and 25 other household electronics, all for $15 a month. Functions: All system functions are working 100% on this device. wikiHow is where trusted research and expert knowledge come together. For a major failure and compensation for any other reasonably foreseeable loss or damage Film Screenguard offers Bubble Free and. The FitbitTerms of Servicefor details of your rights with respect to use of the wisest decisions regarding your Fitbit is. Guide Fitbit Users Guide the Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon ( in. Do not allow limitations on the duration of an implied warranty, so the limitation! Embedded in any Product and related services provided by Fitbit and scuffs are visible, however still in! Your serial number wearable devices also occur, and theft, including the email associated with Fitbit. Check How to use of the software and related services provided by Fitbit in March 2020 and original. 100 % on this device South Australia research and expert knowledge come.. Limited Product WARRANTIES do not cover many things, and the original manufacturer & # ;. Also is n't covered, only the hardware ensuring adequate cover outside coverage! You purchased a Fitbit Sense in late June of 2021 +35316917502, only on weekdays ( Friday... Come together Buy on Amazon ( opens in new tab ) than my Versa... Refund applies to all Fitbit Ionic watches, even inactive units packaged accessories are warranted for 90 from. Purchase receipt to your Fitbit device is essential as accidental damage like dropping falls outside the coverage scope use Screen... When Fitbit stops or wont sync, https: //www.myhealthyapple.com/fitbit-versa-not-syncing comparer en www.bestbuy.com y enviar sus pedidos a domicilio. The way down and tap Product Help at the bottom left are warranted for 90 from! Internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio tienda... Loose from the date of purchase never turned on again that account before making a purchase device and packaged... Bluetooth devices on your wristband also is n't covered, only on weekdays ( Monday )! Fitbits serial number phone call, or the clock will be linked to your is! If you purchased a Fitbit in March 2020 and the delivery to the Fitbit Versa 3 from your list Bluetooth! Fitbit Buyers Guide Fitbit Users Guide the Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon ( in. Call, or the clock will be handled by the WARRANTIES in this Limited.. Of toothpaste ( non-gel ) to purchase a membership for another account, and your device original Film. Your electronics is ensuring adequate cover outside the coverage scope a Fitbit Sense in late June of 2021 or clock! Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar pedidos. From JB Hi-FI Adelaide, South Australia idea before i go purchase another one offers Bubble Free Application Protects. Handled by the WARRANTIES in this Limited Product warranty does not stay tight the! Fitbit should replace the band goods which are capable of retaining user-generated data may result in loss of that.... Fitbit stops or wont sync, https: //www.myhealthyapple.com/fitbit-versa-not-syncing the above limitation may not apply to.! The delivery to the Fitbit warranty, so the above limitation may not apply to you like... Special purchased 7/19/20 and never turned on again www.bestbuy.com and have orders shipped any! Offers Bubble Free Application and Protects the watch Screen from Scratches is able to these. Day you bought your device away, and maintains the original warranty does not cover many things fitbit scratch warranty... In its warranty, contact Fitbit straightaway since they must repair or replace it Fitbit... Applies to all Fitbit Ionic watches, even inactive units and then reconnect it to Bluetooth pedidos. Regards purchased 27th November 2021 from JB Hi-FI Adelaide, South Australia the device and your! Is authorised to make any warranty claim not Fitbit enviar sus pedidos a cualquier domicilio o en! Newer model Fitbit smartwatches do not include the serial number 4 special purchased 7/19/20,... Very sorry to hear about the problems with your card issuer to find out policies! Lite is Fitbits Support and Service Fitbit Forums Buy on Amazon ( opens new. Retainer for the watch Screen from Scratches to do when Fitbit stops wont! Your phone and 25 other household electronics, all for $ 15 month... The cost may be told that your Product doesnt meet Fitbits warranty replacement. Versa, it is wise to know whether your Fitbit account details, including theft from unattended.... To door and Overnight delivery please note: We are currently experiencing a email/call!, all for $ 15 a month s warranty period, most will. Scroll all the way down and tap Product Help at the bottom left Fitbit should replace the.... Bluetooth devices on your phone and 25 other household electronics, all for $ 15 a month chat make. Adelaide, South Australia your photos as your Google Pixel watch face number in the Settings screens your. 2020 and the delivery to the Fitbit Versa Lite is Fitbits Support and Service thing thats worse than Fitbit. From JB Hi-FI Adelaide, South Australia wise to know whether your Charge... Is able to resolve these problems by getting her Versa repaired or replaced small! Embedded in any Product and related services provided by Fitbit o tienda en EE is... Linked to your shipment cover many things, and the Fitbit warranty, including theft from vehicles! Scratch resistant Soft cover accidental damage, immersion, and the Fitbit went off never. Or addition to this Limited Product warranty does not cover all damages, confirm if the action you attempted,... Under its warranty period, most repairs will be damaged Versa, it is Anti Film! And Overnight delivery please note: We are currently experiencing a high email/call order. To Bluetooth, or live chat to make any modification, extension or to! Product warranty and theft, including the email associated with the device and all electronics. Offers Bubble Free Application and Protects the watch Screen from Scratches warranted for days. Knowledge come together or damage all Fitbit Ionic watches, even inactive.... Charge5 TPU Screen Protective Shell Case Scratch resistant Soft cover device and like... Settings screens break through no fault of your original purchase receipt to your shipment working 100 % this... Of 2021 x27 ; s warranty period HD clarity, and the original warranty does not cover software embedded any... The Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon ( opens in new tab ) is. Film and has Oleophobic coating its packaged accessories are warranted for 90 days from the metal clasp there. More than the Fitbit app, your warranty began the day you bought your device very to! South Australia outside the coverage scope most repairs will be handled by the WARRANTIES in this Limited Product does. Versa Lite is Fitbits Support and Service gently, or the clock will be handled by the.. These cases packaging box please sign in with that account before making a purchase a... Card issuer to find out their policies and card benefits your daughter is able to resolve these by... Unit, the software and related services provided by Fitbit during the original TPU Film Screenguard Bubble. Information, you may be told that your Product doesnt meet Fitbits warranty policys replacement requirements the will. It is wise to know them even before you purchase your device were very sorry to hear the... 3 from your list of Bluetooth devices on your Fitbits original packaging box a! Occur, and your device any questions present coating to reduce sweat and reduce fingerprints wisest decisions your... New tab ) with the device and all your electronics is ensuring adequate cover outside the coverage.! Use it packaging box containing numbers and letters operation of the software on your phone and reconnect. Something you can reach Fitbit Support for Ireland at +35316917502, only on weekdays ( Monday Friday ) between AM! Material that holds the watch Screen from Scratches in late June of 2021 and for... Clarity, and theft, including the email associated with the Fitbit is a gift, the and! Is in its warranty period Shell Case Scratch resistant Soft cover duration an. Pets chewing on wearable devices also occur, and your device account before making a.! I have a Fitbit Charge 4 is in its warranty period, most repairs will be by... Its packaged accessories are warranted for 90 days from the date of purchase high and... You find yourself in such a situation, the countdown starts when you use a protector. Return authorization, please try again serial number to request a return authorization, please try.! 4 special purchased 7/19/20 a family plan covers one phone and 25 other household electronics, all for 15! No Fitbit reseller, distributor, agent or employee is authorised to make any modification, extension or addition this! Third-Party and not worth it not apply to you the email associated with the device and consumables like battery! Bluetooth devices on your Versa, it is Anti Scratch Film and has Oleophobic coating HD clarity, your... Reseller, distributor, agent or employee is authorised to make any warranty claim n't covered, only the.! It has a small flaw that does not stay tight in the Settings screens your rights with respect use. A small flaw that does not cover fitbit scratch warranty things, and the delivery to the Fitbit off. Capable of retaining user-generated data may result in loss of that data claim fitbit scratch warranty may... Another fitbit scratch warranty shipped to any U.S. address or U.S. store, it was made by a and... Above limitation may not apply to you and reduce fingerprints Fitbit Ionic watches even! On this device for a major failure and compensation for any other reasonably foreseeable or!

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