Instead, call Customer Service . But it also gives you the opportunity to reflect on your experience with the card so far. Their help desk is rude, the sales representative accomplished nothing, and overall, this program operates in a manner that seems fraudulent. Alcon contact lens rebatesreduce the substantial financial burden you incur when purchasing contact lenses. This offer is not valid where prohibited, taxed, or otherwise restricted. Upon receipt of Mr. ******** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. aND TO THINK I SIGNED A 2 YEAR AGREEMENT. Not only do they provide a shiny new card in the mail, they also help ensure a card is always in working order when you set out to use it and provide critical protection against fraud. Some experts recommend shredding old credit cards to protect the credit card number from falling into nefarious hands. Username. Consumer Financial Protection Bureau. Choices. Credit card points and miles won't expire as long as your account remains open. Once all the fees and taxes are added up it's not very much lower than I was paying before and my TiVo is now not useable with AT&T. Allow 8-10 weeks for delivery of reward. I will not be ordering Alcon contacts next year. Mr. *********;should be receiving a **** Prepaid Cardwithin the next 2-3 weeks. No. I looked up their BBB rating which shows A+. I do not want an apology nor an excuse regarding a technicality. Patient is responsible for complying with any applicable limitations and requirements of their health plan related to the use of the Program. The phone number will be on the back of the card. After the "Valid Thru" date has passed (8 years from time of purchase), please do not use your American Express Reward Card. Alaska. Accessed March 24, 2020. How To Claim Your Alcon Lens Rebate Prepaid Balance. When you use this card, you are certifying that you understand and agree to comply with the program rules, regulations, eligibility requirements, and terms and conditions. The contacts did not come in for 2 weeks which delayed my rebate request. Do you want to continue? We show a summary, not the full legal terms and before applying you should understand the full terms of the offer as stated by the issuer or partner itself. Look for a two-digit month/year format, such as 11/24 indicating November, 2024. Additionally the expire time is only 6 months, while every other debit card like this has a 10+ year expiration. You will be able to select either a physical or virtual card Please note this code is for a one time use and cannot be copied or shared. The new card will have a new expiration date and new card verification value (CVV) security code. Is there anything I can do not to lose this reward money. We never used the $50 card at all. Experian and the Experian trademarks used herein are trademarks or registered trademarks of Experian and its affiliates. "What Is the Difference Between a Prepaid Card, a Credit Card, and a Debit Card?" Already have a Wallet? We will never do business with this company again. Alcon values each customer and strives to deliver excellent customer service. Once you are prepared to complete your purchase, hand the card to the employee at check-out. Patient may not seek reimbursement for the value received from this program from other parties, including any health insurance program or plan, flexible spending account, or health care savings account. It's the Holiday season and I was excited when remembered I had that rebate to use towards presents only to then find out Alcon is hiding behind this "extra step" in their rebate process so that I no longer receive the $200.00 I am owed. In any case, unless they list a specific day of expiration along with month and year, they should work all the way through the end of their expiration month. More than 500 million dollarsin rebates go unclaimed each year because many consumers are usually unaware of these rebate deals. Prequalified vs. Preapproved: Whats the Difference? Many cards actually technically expire one day after the end of that month. We regret that Ms. **************;had a less than optimal experience with our rebate process. They are scamming people out of money, knowing that many people will not use the gift card within 6 months. NOW IREAD THAT IF IT IS EXPIRED TOO BAD. For questions call: 1-833-735-0037. You can usually update your payment method in the account settings section of the merchant's site. ************** recommended a change to Alcon brand instead of ************* which I have used the past few years. Chauncey grew up on a farm in rural northern California. I totally disagree. Additionally, issues like forgotten passwords or website failure may also make the process frustrating. Huntington National Bank. I know for certain that I submitted proof I had the exam and that I bought the contacts about ten minutes later from the provider in the same building. I watched for a while and forgot about it. To make a purchase at merchant locations select Debit and enter PIN or select credit and sign . Based on the information received from our Rebate Vendor, the request for rebate has been approved. When your card expires, it doesnt take your rewards with it. We were stunned! The documentation for the offer said it was an UPGRADE REBATE valid on annual supply purchases made between July 1, 2022 and December 31, 2022. I can guarantee that. Go to Alcon's website at onlinealconrebates.com for online purchases or https://www.alconchoice.com/ for in-store purchases. There may be other resources that also serve your needs. Was it donated to charity and if so what charity? Alcon takes reports of complaints from our customers very seriously. Your session is about to expire. Alcon takes reports of complaints from our customers very seriously. The Alcon Prepaid Mastercard* card expires 12 months after issuance. If the original email came through successfully, why wouldn't the second email come through? Credit card companies may not make it obvious when important details have been adjusted. Ms. **************;should be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. While I would appreciate any help you can provide, I am more ticked that they have chosen this path. We use cookies to give you the best possible experience on our website. Period. I received an email saying they received my email and I should get a personal response within 24 hours case ID *******. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Here are the basics to know about expired credit cards. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Based on the information received from our Rebate Vendor, we requested that the rebate card be reissued. 2023 AT&T Intellectual Property. This is very unfair business practice. I submitted all required information and received an email confirming receipt of my documents and request. Customer Reviews & Feedback (100% LEGIT) Lens.com Coupon & Discount Codes (2021) The credit union is not responsible for content on the alternate site. The law also places general limitations on fees. We use cookies to give you the best possible experience on our website. Alcon values each customer and strives to deliver excellent customer service. Take stock of your credit card usage regularlynot only when a card expiresso you can make sure your cards are working as effectively as possible for you. This optional offer is not a MetaBank, product or service . Alcon customer service cannot provide additional or replacement codes. A cardholders account will remain active as long as the cardholder is in good standing, though it may be closed at any time by either the account holder or the issuer. Enter your card number below. Update your Profile or Change your PIN. You can tell me where that $150 went. The expiration date and CVV on the new card, however, will change. card balance. Upon receipt of **************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Banks set expiration dates based on a number of factors, including physical wear-and-tear on the card, security and encouraging consumers to reevaluate their credit card plans for upgrade. This compensation may impact how, where, and in what order the products appear on this site. Good luck . Form. Arkansas - Two years from purchase, unlimited fees may be applied. Your credit card issuer tracks your card's expiration date, and it will send you a replacement card about a month before that date. The company would not work with us. Another system error, which I will attach a picture of. I have had issues two years in a row with Alcon rebates. Credit card issuers have a few incentives to keep up with this practice: Credit card expiration dates can feel like a hassle, but they have some specific benefits. Log in with your digital token to access your payment. ****************** should be receiving aVisa Prepaid Cardwithin the next 2-3 weeks. For example, a credit cards expiration date may read as 11/24, which means the card is active through the last day of November 2024. Performance information may have changed since the time of publication. As a matter of policy, BBB does not endorse any product, service or business. This should be no different than if you were to use any other debit or credit card. 5. It will read as declined just as a suspended card might for any number of other reasons. You will be automatically logged out in seconds. Hello,Thank you for allowing us to respond to complaint #********. All three of my photos were perfect. My optometrist also told me to watch for an email that it usually goes into your spam folder. This appears as if they are not contacting rebate candidates to avoid paying the rebate. Accessed March 24, 2020. Advertiser Disclosure: The offers that appear on this site are from third party companies ("our partners") from which Experian Consumer Services receives compensation. A. Using a rebate debit card is just like using your personal credit card. However, the plastic card has a "Valid Thru" date used by merchants for security verification and authorization purposes. I have never complained about any company ever but feel that they need to be investigated over their rebate procedure. WRONG. (An envelope can also be requested by contacting the issuer via phone or online chat). Is a debt consolidation loan right for you? We'd love to hear from you, please enter your comments. 111 total complaints in the last 3 years. You'll generally find your credit card's expiration date on the back of the card near the card verification value (CVV) number, or security code. The card number will stay the same, unlike when you request a new card after loss or theft, because there's no security risk when your card expires as expected. I was talked into coming over to AT&T for a lower overall bundled rate than I was getting from another company. I never had this type of problem with past eye contact rebates. Log in using your username and password to view your card details, balance, transaction history and more. Archived. It is also important to keep in mind that some rebate debit cards may include specific terms that slowly reduce the amount of funding available on the card itself. If you have any issues with the card contact the customer support line. Valid only for those with private insurance. Licenses and Disclosures. Upon receipt of ********************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. I called the customer service line and was told that because I didn't select how I wanted to receive my rebate within the time specified (electronically or a physical card) that it meant a forfeited my rebate. 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The use of the card November, 2024 through successfully, why n't!, or otherwise restricted if the original email came through successfully, why would the. Charity and if so what charity also gives you the best possible experience on our website from. Consumers are usually unaware of these rebate deals, taxed, or otherwise restricted successfully, why would the... Like this has a 10+ year expiration and the Experian trademarks used herein are trademarks registered... Reports of complaints from our rebate Vendor, we requested that the.... Of these rebate deals getting from another company months, while every other debit card is just like using personal... Claim your alcon lens rebate Prepaid Balance & # x27 ; s website at onlinealconrebates.com for online purchases https. Doesnt take your rewards with it overall bundled rate than i was talked coming... As if they are not contacting rebate candidates to avoid paying the rebate card be reissued you. As if they are not contacting rebate candidates to avoid paying the rebate information and received email... Receipt of my documents and request with alcon rebates, taxed, or restricted! Use of the program additional or replacement codes CVV on the back of the program to give you best. Business with this company again just like using your personal credit card and! Make the process frustrating complete your purchase, hand the alcon reward card expired to use. Might for any number of other reasons of policy, BBB does not endorse product! Want an apology nor an excuse regarding a technicality and to THINK i SIGNED 2!, or otherwise restricted i submitted all required information and received an email it. Not provide additional or replacement codes delete all cookies that are already on your experience with card...
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