0000051407 00000 n Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. Is A Pre-Arrival COVID-19 Test Required? Do NOT book with Viking! : From the Lindblad website: "Lindblad Expeditions will also require all Crew to be vaccinated, with limited exception for individual Crew members who are unable to obtain vaccines due to limitations in their country of residence.". Is A Pierside, Pre-Embarkation COVID-19 Test Required? Non-U.S. passengers should check travel requirements to enter the U.S., which currently requires any person aged 18 years old or over to be fully vaccinated. Masks and Physical Distancing Requirements: Yes. It was explained the vouchers are based on the booking in 2021 which, under Viking terms, is considered a "new booking" and deemed a cancellation by the customer under the language of the Traveler Contract. Is A Pre-Arrival COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? Branch) and Non-Insurance Services (provided by Generali Global Assistance). Is A Pre-Arrival COVID-19 Test Required? Yes, beginning October 4, 2022, globally. Who Needs to Be Vaccinated: All passengers, with no exceptions, need to be fully vaccinated against COVID-19. Are Any Unvaccinated Passengers Able to Sail? Crew Vaccinated? If you have a covered. 0000035333 00000 n A number of cruise lines are offering amended cancellation policies through the end of 2020, though it's unclear whether these will continue into 2021. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; This offer covers all Viking reservations made between Dec. 1, 2021 and Dec. 31, 2021, on any 2021 or 2022 voyage. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. Masks and Physical Distancing Requirements: Grand Circle recommends wearing a face mask. Who Needs to Be Vaccinated: All passengers sailing aboard Emerald Waterways need to have received full vaccination against COVID-19, including any booster doses when eligible. 0000001276 00000 n On August 18, 2022, we spoke with a management level Customer Service representative from Viking and were told that the vouchers for the remaining balance have no cash value and, therefore, cannot be refunded. Who Needs to Be Vaccinated: All passengers, no exceptions, need to be fully vaccinated against COVID-19. Unvaccinated passengers are required to provide a negative test, and may use any commercially-available test, even if it is unsupervised. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. The cylinders are bulk and will run out of oxygen in a shorter time due to a higher concentration ratio/regulator used. Here is our rundown of current cruise line COVID-19 practices and policies. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Are Any Unvaccinated Passengers Able to Sail? Guests will have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. For sailings in the UAE, passengers over 12 years must be immunized against Covid-19 in order to sail. Disappointed with Viking Cruises cancellation policy. These requirements end October 4, 2022. hb```b``f`c`Lb`@ V(,aVllvl,},9xVq`he`8s0~G`Ey24{g8. This issue has been discussed with Frosch travel representatives and was elevated to their national office section. So glad I was talked into that scam. Who Needs to Be Vaccinated: As of September 6, unvaccinated passengers may sail (with pre-cruise testing) to all Princess destinations except where local regulations prohibit it, including voyages to Canada, Greece and Australia. Plan benefits, limits and provisions vary by state/jurisdiction and not all coverage is available in all states. It also provides $100,000 of medical coverage and $100,000 of medical evacuation coverage along with trip interruption, baggage coverage and trip delay. Viking Cruises Cancels 2022 Kiev And Black Sea Sailings. 0000008753 00000 n Is A Pre-Arrival COVID-19 Test Required? Acceptable Vaccines for U.S. Sailings: Two administered doses/shots of AstraZeneca, Pfizer-BioNTech, Moderna, Sinopharm or Sinovac, etc; or a single shot of a single dose vaccination + 15 days equals fully vaccinated. Yes, of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Canada or Greece. Who Needs to Be Vaccinated: Virgin Voyages no longer require passengers to be vaccinated. This does not apply to cruises embarking in Canada, Greece or Australian sailings, nor to full Panama Canal transits, which still require proof of negative test at embarkation. Is A Pre-Arrival COVID-19 Test Required? Now, let's talk about their insurance, another $1, 838. On February 17, 2021, Frosch travel provided an email indicating that the July 2021 cruise is not officially cancelled by Viking but cruises are currently suspended through March, 2021. Masks and Physical Distancing Requirements: Face masks are optional on board for all vaccinated passengers. Who Needs to Be Vaccinated: In October, 2022, following Greek Public Health guidelines, the line removed all its COVID-19 vaccination, proof of COVID recovery and pre-departure testing requirements for all guests unless required by local regulations. 0000002091 00000 n I hope you can help us out with this situation regarding our requested refund from Viking River Cruises (Viking). The company left an official comment to this complaint. What Is Happening With Test Cruises in 2021? U.S.-Based AstraZeneca and Novavax clinical trial participants also are considered fully vaccinated. Is A Pre-Arrival COVID-19 Test Required? This will surely increase the credibility of your complaint. No, though facial recognition and temperature checks will be performed prior to board. Viking has refused to honour the cancellation, taking the position that a notice given on January 31, 2022, after we had paid in full, means that the cancellation policy does not apply. NEITHER VRC NOR THE CARRIER SHALL IN ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PARTY FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE BOOKING, THE PASSENGER TICKET CONTRACT, THE CRUISE TOUR, OR THE PRODUCTS OR SERVICES SOLD HEREUNDER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF WE HAVE BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING. H\0=ObD E$)i"5YU#%twffsv Is A Pierside, Pre-Embarkation COVID-19 Test Required? No, beginning September 9. As of September 6, 2022, only unvaccinated passengers and children under five will be required to present proof of a negative COVID-19 test, taken no more than three days prior to embarkation, on voyages 15 days and under. Is A Pierside, Pre-Embarkation COVID-19 Test Required? This will end for all voyages as of October 1, 2022. And then to top it all off, they take another $100 per person off the money they give you back because you canceled. Product Eligibility: New & existing reservations made by April 30, 2022. The guest will be permitted only one tank in their cabin at a time. Any help appreciated! Fully vaccinated passengers on sailings under 16 days do not need to present a pre-arrival COVID-19 test. The ships cylinders are for emergency situations only. Share your photos and videos with others to prove the truth of your words. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. This review was chosen algorithmically as the most valued customer feedback. From October 14, passengers will not be required to be vaccinated. 0000035028 00000 n Masks and Physical Distancing Requirements: Mask wearing is at the passengers discretion, with the exception of the casino, the theatre, and during muster drills where masks remain mandatory. what happens if you miss jury duty in texas reddit, Below I've compiled a list of itineraries that are available to book now for next year, powershell script to press a key every x seconds, 13th Dec 2022 - 7 Nights. Are Any Unvaccinated Passengers Able to Sail? Are Any Unvaccinated Passengers Able to Sail? If the length of the itinerary prohibits the initial on-loading of sufficient oxygen cylinders, the guest must make their own arrangements for additional cylinders or refills with a port. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; .temp-policy ul {margin: 15px 0 15px 0 !important; padding-left: 40px}.temp-policy li, .temp-policy li * {line-height: 20px !important; margin: 0 0 15px 0}.temp-policy p {padding:0 !important; margin: 0 0 15px 0 !important}. This allowed Viking to retain the majority of our payment since December 2019. Who Needs to Be Vaccinated: All passengers are welcomed as of November 5 (Royal Clipper), November 19 (Star Clipper) and November 26 (Star Flyer). Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. On international voyages that embark or disembark in the United States we are required by federal law to report on board felonies and missing U.S. nationals to federal agencies. I had the insurance and all I got from them is 2 $100 vouchers for a future Viking Cruise. Beginning September 6, 2022, passengers on all sailings (excluding those calling on Canada, Greece, Australia and New Zealand) will no longer need a COVID-19 test. 0000006408 00000 n Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one. Passengers who are unvaccinated do, however, require a test, taken no more than 72 hours prior to departure. As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. Book now . However, some sailings still require a negative COVID-19 test, including many transatlantic crossings on Queen Mary 2. The 2 doses must be administered at least 28 days apart. Masks and Physical Distancing Requirements: Masks are no longer required. Yes, children who do not qualify for vaccination. Unvaccinated passengers will be accepted as of March 1, 2023. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. 0000012762 00000 n What is your single supplement? Note: Passengers who have had one booster vaccine, regardless of the date, are considered fully vaccinated. From July 25, Azamara is removing its pre-travel testing requirements, excluding ports where it is still required in accordance with country regulations. Fully vaccinated passengers, however, and those 11 and younger, will not need to pre-cruise test. Concentrators must be checked upon embarkation and approved for use on board. Unvaccinated passengers must provide a negative antigen test taken no more than 48 hours prior to departure, or a negative PCR test taken no more than 72 hours prior to departure. Whilst NHS tests are now only issued for those in medical need, if guests have any remaining NHS tests, these would be accepted. In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. Who Needs to Be Vaccinated: As of September 2022, vaccination is recommended but not required. No - no exceptions. This can include while in the ships corridors, disembarking for excursions, and while participating in certain excursions. Is A Pre-Arrival COVID-19 Test Required? Pre-Travel testing Requirements, excluding ports where it is still required in accordance with country regulations permitted... 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