As the problem gets worse, the excessive accumulation of water can damage crucial internal components, including the bulbs and igniters, causing diminished light output and electrical shorts. I am wondering why its not a recall. I just purchased a 2010 Cadillac SRX and am experiencing the same problem. Thats only fair since they dont care ANYTHING ABOUT people that drive THEIR CARS nor the lives of others on the road! November 19, 2021, 10:32 am, Why are Canadian owners not included in this lawsuit?. Issue not fixed. April 29, 2019 Just so you know Anyway 2 and a half years later after GM telling me that they NEVER heard of this problem by the dealer and customer satisfaction line I was sent one of the letters. I currently own 2000 Escalade just like the one in gone in 60 seconds movie I posted a few pics of Escalade last night since Im brand new to here. The vehicle is a death trap. I agree with you, but I was told today at the local Cadillac Dlr, that it would cost $3000.00 and GM would only reimburse $1600.00 and I would have to pay the additional amt. The agency has not yet determined a cause for the problem but says it is continuing to investigate. Lucy Reilley But I do have one of the coolest SRXs around, with a chrome grill and a dark blue body. They said that owners would have to pay the appox $1500 $2000 and then be reimbursed by Cadillac. I still believe they should have just taken care of it up front, not this re-imbursement rig-a-marole but it did work for me. 2020 What a difference! I just bought a 2014 srx and the headlights went dim after a couple months. QUESTION: Is this lawsuit still in process, or has it been settled? Air bag did not deployed! are trademarks of Autobeef LLC, All rights reserved. 5. How can I join the Class Action lawsuit against GM? And Cadillac wonders why people shun buying their products! $22,990. But besides that I really like the car Ive owned 2001 STS dark gray metallic tri-gray interior Bose system was second to none! When submitting your claim, please include a copy of your proof of purchase (e.g. Im sure u have excellent headlights!). information here is for reference only. I changed the lights to Brighter ones. Im glad some of you got reimbursed. At this point the head light issue has to be within the beaming/electrical system. I didnt know this was a thing before buying since whod figure that projection lenses were not real projections on the car I knew I was gonna replace yellowish colored bulbs. I too want to join. This is crazy! These efforts have been called entirely inadequate in fixing the problem or even alerting the vast majority of Cadillac SRX drivers to the issue. As with C. Ferguson I had issue with my 2011 and ended up selling it. General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011 . Still driving with brights when I absolutely have to be out at dark. So how many of the CR staff actually OWN a XT5? Headlights that "look grey" and . I got it fixed by body shop for 1100. Returned it and they told us the headlights were working. Its a lease vehicle, plus I took out a warranty to cover damages such as this. But didnt see all of this coming about its a shame that gm/Cadillac let this happen all the cars shouldve just been the same light. Cant drive at night at all anymore I received a lettered a letter from you'll offering to replace the headlights on my previous Cadillac which was traded in on the purchase of the current Cadillac. We just received a letter saying they will fix it but we have to pay upfront for a defect of GMs faulty head lamps. I contacted Cadillac direct after I contacted a Cadillac dealer about the headlight problem and the dealer said that there had never been a recall. The Cadillac SRX headlight lawsuit was filed in the U.S. District Court for the Middle District of Florida, Tampa Division - Davis, et. I have owned 3 Cadillacs but never again. The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. Cadillac SRX Defective Low-Beam Headlights Complaint. According to Car Complaints, General Motors has now agreed to reimburse owners for any replaced headlamp capsules or lightbulbs, with a cap of up to $1,600 per replacement. Please Help Thank You, I have a 2011. December 19, 2021, 1:00 pm. I contacted Dealership and was told it wasnt a recall that it was a class action lawsuit and its too late! In this video I'll show you how to do it. If youre the owner of a Cadillac SRX that was manufactured between 2004 and 2006, you may be eligible for a headlight reimbursement. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. I want to be part of this class action. Cadillac SRX owners may be eligible for reimbursement of up to $1,000 per vehicle for headlight replacement costs incurred before December 31, 2016. There has to be something we can do. I am not new to working on cars but new to the SRX. Im hoping to buy a 2025 Cadillac Lyriq. He told me about the hundreds of complaints and the class action suit. The GM lawsuit says the high-beam headlights blind oncoming drivers which makes driving too dangerous to attempt. how do I make a claim? $265.99 ( Review) Very Happy! The companyalsoallegedly did not inform consumers about the problem prior to their purchases. Those model years have been the focus of several technical service bulletins (TSBs) about the dim headlights, but those bulletins allegedly have not fixed the problems the way a recall would. As we mentioned, each model year featured something new or upgraded that the prior year's model didn't have; in 2009 Cadillac added the Adaptive Remote Start to the SRX line. If GM rules you should be reimbursed then they will pay and that will be the end. Recall date. Save my name, email, and website in this browser for the next time I comment. Additionally, the Cadillac SRX headlight class action lawsuit says that this campaign did not communicate the problem to most of the class vehicle owners. The company, Allegedly, the company did issue a Customer Satisfaction Campaign after 2010 in an attempt to address driver complaints about the headlight defect, but, Cadillac SRX Class Action Claims Headlights Defective, Abbott baby formula recall lawsuit investigation, American Tuna false advertising class action lawsuit investigation, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. Ive got an appointment to fix that. But I have a 2008!!! November 18, 2021, 1:40 pm, It is not a lens problem. Cadillac agreed to pay consumers and isnt. your claim status, claim form or questions about when payments are Reimbursements will be made by check within 4-6 weeks after your claim has been approved. Subscribe to Cadillac Society for more Cadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. file a claim anytime 24/7 via mobile app, online, or phone. The most environmental impact humans do is buy new cars and trash old ones. The class action also says General Motors should have issued a 2016 Cadillac SRX headlight recall to properly repair the problems and keep occupants safe, but that hasn't happened. FOR ROADSIDE ASSISTANCE. Team BalancedVehicle.com is a team of auto experts and experienced editors. Click Accept if you consent. I received a ticket I had to fight in court. The deadline applies to those who have already replaced their headlight bulbs or entire headlights. The contact called the fields Cadillac st. Augustine dealer (904-823-3000, located at 375 outlet mall blvd, st. Augustine, FL 32084) and was told that the failure was not covered by the warranty. I am with you as soon as I can get another car it will not be a GM. Allegedly, they have not issued a recall and have not offered to replace the headlights in affected vehicles at no cost to Class Members. The final result is much better than I expected. Mine was 1790.00 buck or so. $2300. Also led me to believe this is discount from GM and it would normally be more. They said we should have received a letter on this issue. Purchased from Cadillac dealer in Ca Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. I just had my headlights replaced to correct the headlight problem. Buy aftermarket. Lyn I purchased a 2012 srx cadillac in 2019 the lights are so dim I cannot drive my car at night it is a very expensive fix. I dont have an autmatic lift gate or heated seat. I am unclear why this lawsuit would be dismissed or why Cadillac isnt making it right. Finally I was told that UNLESS I send a notarized statement from the shop I cant prove I had it repaired lol. It is totally unsafe and unacceptable. Entdecke Halogen Headlights Headlamps Left & Right Pair Set For 10-16 Cadillac SRX in groer Auswahl Vergleichen Angebote und Preise Online kaufen bei eBay Kostenlose Lieferung fr viele Artikel! To file a claim, you will need to provide GM with copies of receipts or invoices for the purchase and installation of the replacement headlamps, as well as proof of ownership of the vehicle. I dont I have a 2011 SRX with 40,000 miles and I am.afraid to drive at night because the low lights are useless and using high beams can cause an accident. so its not just 2010-2015 it should also included 2016. I spent 4 + hrs in the garage (and run out of batteries to record everything), but I made it. The Cadillac SRX Defective Headlight Class Action Lawsuit is Chester Steele v. General Motors LLC, Case No. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. The lawsuit alleges that the headlamp assemblies in the 2016 Cadillac SRX suffer from defective seals that allow moisture to accumulate and condense, therefore damaging and dimming the headlight bulbs. According to a class action lawsuit, the 2016 Cadillac SRX dim headlights allegedly prevent owners from using the vehicles at night unless the lights are set to high beams only. A team of auto experts and experienced editors owners for their faulty headlights at a cap of $...., please include a copy of your proof of purchase ( e.g point the light... But we have to pay upfront for a headlight reimbursement & # x27 ; ll show you how do... Consumers about the problem prior to their purchases are Canadian owners not in! 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